Sr Appdynamics Administrator

Responsibilities

• Administer and configure App Dynamics, OTEL and Zenoss platforms to meet organizational monitoring needs.
• Perform regular updates, patches, and upgrades to observability tools to ensure they are up-to-date and secure.

• Continuously monitor the health and performance of the APPD and Zenoss systems.
• Ensure data integrity and availability within the observability platforms.

• Provide support to internal users, assisting with troubleshooting and resolving issues.
• Develop and deliver training sessions for users to effectively utilize the monitoring tools.

• Create and manage dashboards, reports, and alerts.
• Work with stakeholders to define monitoring requirements and implement appropriate alerting mechanisms.

• Manage the onboarding, Alert creation.
• Optimize system performance by tuning configurations and managing resource utilization.

• Maintain comprehensive documentation of configurations, processes, and procedures.
• Develop and enforce best practices for monitoring and observability within the organization.

• Collaborate with IT and Dev Ops teams to ensure comprehensive monitoring coverage.
• Participate in incident response efforts, using observability data to assist in troubleshooting and resolution.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3-5 years of experience in IT administration with a focus on App Dynamics and Zenoss.
• Proven experience in managing and maintaining observability tools.
• Technical
  
  Skills:
• Proficiency in App Dynamics (including configuration, administration, and dashboard creation).
• Proficiency in Zenoss (including setup, configuration, and maintenance).
• Strong knowledge of IT infrastructure, applications, and networking.
• Experience with scripting and automation tools (e.g., Python, Bash).
• Familiarity with cloud environments (e.g., AWS, Azure) is required.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and in a team-oriented environment.

• Experience with other monitoring and observability tools (e.g., Prometheus, Grafana).
• Knowledge of Dev Ops practices and CI/CD pipelines.