Senior Salesforce Technology Lead

Guardian is seeking a Senior Salesforce Technology Lead to drive the design, build, and delivery of a next-generation Salesforce CRM platform leveraging Salesforce Financial Services Cloud (FSC). This role will play a critical part in modernizing and transforming our legacy CRM ecosystem, leading the migration to FSC while enabling scalable, secure, and business‑aligned solutions.

• Lead the end‑to‑end transformation from legacy CRM to Salesforce Financial Services Cloud, including architecture, design, and implementation
• Define and implement scalable Salesforce architectures, leveraging best practices across Sales Cloud, Service Cloud, and FSC
• Partner with business stakeholders to understand requirements, prioritize initiatives, and translate them into technical solutions
• Design and deliver industry‑specific solutions for financial services, including client onboarding, relationship management, servicing, and compliance workflows
• Provide technical leadership and hands‑on development guidance across Salesforce configuration and custom development
• Lead and mentor onshore/offshore development teams and external vendors, ensuring high‑quality, timely delivery
• Drive solution governance, standards, and Dev Ops practices, ensuring alignment with enterprise architecture and security requirements
• Oversee data migration strategy and execution from legacy CRM systems to Salesforce FSC
• Manage integrations with upstream and downstream systems (e.g., policy admin systems, data platforms, APIs, middleware)
• Provide effort estimation, resource planning, and delivery management across multiple concurrent initiatives
• Collaborate with cross‑functional teams including Product, Architecture, Data, Security, and Operations
• Act as a trusted advisor to business and technology stakeholders

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 10+ years of Salesforce experience, including Sales Cloud and/or Service Cloud, with increasing leadership responsibility
• Proven experience leading large‑scale Salesforce implementations or CRM transformation programs
• Strong knowledge or exposure to Financial Services Cloud (FSC) (hands‑on FSC experience preferred; equivalent domain exposure acceptable)
• Financial services industry experience (e.g., insurance, banking, wealth management)
• Extensive hands‑on experience with Salesforce configuration (flows, workflows, validation rules, security model)
• Apex (classes, triggers, batch jobs)
• SOQL/SOSL
• Integration patterns (REST/SOAP APIs, middleware tools)
• Experience designing and executing data migration strategies from legacy systems
• Strong understanding of Salesforce data models, security architecture, and governance frameworks
• Experience with Dev Ops tools and CI/CD pipelines in Salesforce environments
• Demonstrated ability to lead, manage, and mentor distributed development teams (onshore/offshore and vendors)
• Experience with Agile/Scrum delivery methodologies
• Excellent communication skills with the ability to bridge business and technical stakeholders

• Salesforce certifications such as:
• Salesforce Certified Application or System Architect
• Salesforce Platform Developer I/II
• Sales/Service Cloud Consultant
• Financial Services Cloud Accreditation (highly desirable)
• Experience in CRM modernization or legacy platform sun setting programs
• Familiarity with data architecture, MDM, and enterprise integration frameworks

Hybrid;
Holmdel, NJ, New York, NY, Bethlehem, PA.

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Soc…