Jr Business Analyst; SAP

US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time

• Build strong relationships with business users and consistently exceed service expectations.
• Collaborate with business and technical teams across all phases of the SDLC to ensure business needs are clearly understood and delivered.
• Elicit, analyze, validate, and document business and system requirements.
• Conduct stakeholder interviews and workshops to gather and clarify project requirements.
• Research business challenges and recommend practical, scalable solutions.
• Drive and execute requirements management and analysis best practices.
• Develop project estimates, timelines, and resource requirements for enhancements and initiatives.
• Perform root cause analysis and implement preventive measures for recurring business issues.
• Define, manage, and control solution scope for assigned projects and requests.
• Support application and technical projects to ensure milestones, schedules, and quality standards are met.
• Ensure on-time delivery of projects and enhancement requests aligned to defined requirements.
• Produce and maintain high-quality deliverables including:
  • Business Requirements Documents (BRDs)
  • Process maps and workflows
  • Test cases and test plans
  • Training and user documentation
• Conduct and manage project risk assessments throughout the lifecycle.
• Lead status meetings and communicate project health, risks, and progress to stakeholders.
• Support system testing, UAT coordination, and post-implementation validation.
• Maintain documentation standards and ensure adherence to organizational methodologies.
• Participate in continuous improvement initiatives and knowledge‑sharing activities.

• Bachelor’s degree in a related field or 5+ years of equivalent professional experience.

• 3+ years of experience as a Business Analyst and/or Systems Analyst.
• 3+ years of experience in a Project Management or functional business role.
• 2+ years of hands‑on SAP experience in one or more modules.
• Strong analytical and problem‑solving skills with the ability to translate business needs into technical solutions.
• Experience gathering and documenting:
  • Business requirements
  • Functional and technical specifications
  • Use cases and process flows
• Knowledge of Agile methodologies and SDLC best practices.
• Experience creating test plans, test schedules, and coordinating end‑to‑end testing.
• Familiarity with databases, infrastructure, networking concepts, and PCI compliance.
• Proficiency with Microsoft tools (Word, Excel, PowerPoint, Project, Visio).
• Experience using project and service management tools such as Service Now, Jira, or Clarizen.
• Ability to manage project budgets, timelines, and resource allocations.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Excellent written and verbal communication skills with the ability to interact effectively at all organizational levels.
• Self‑motivated, able to work independently and collaboratively within teams.
• Retail or grocery industry experience preferred.

• PMP, PMI, or SAP certification preferred.
• Bilingual skills a plus (English required).