Senior Billing Coordinator

Description

Block Imaging is a subsidiary of Siemens Healthineers, a global leader in medical technology. Our affiliation reflects a shared commitment to innovation, quality, and improving healthcare delivery worldwide.

The Senior Billing Coordinator plays a critical role in safeguarding the organization’s financial health by ensuring accurate invoices, timely collections, and exceptional customer account management. This role partners across the business to streamline billing processes, resolve discrepancies, and deliver reliable revenue reporting that supports informed decision-making. Through attention to detail and a commitment to service excellence, this role helps strengthen cash flow while building trusted relationships with clients and internal stakeholders.

Driven by continuous improvement, the role embraces innovation and efficiency to elevate financial operations and contribute to the organization’s overall success.

Strengthening Block Imaging’s vision of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

• Generate accurate and timely client invoices for imaging services, ensuring alignment with contracts, pricing structures, and service-level agreements.
• Monitor accounts receivable balances, proactively follow up on outstanding invoices, and drive timely collections to maintain healthy cash flow.
• Research, reconcile, and resolve billing discrepancies, payment variances, and client inquiries with a strong focus on accuracy and customer satisfaction.
• Apply cash receipts, adjustments, and credits accurately within financial systems while maintaining detailed documentation and audit trails.
• Collaborate with operations, sales, and customer service teams to validate billing data, service completion, and client requirements.
• Maintain and update customer account records, including billing terms, contact details, and account statuses.
• Prepare regular aging reports, collection summaries, and billing metrics to support financial visibility and leadership decision-making.
• Ensure compliance with internal controls, financial policies, and regulatory requirements related to invoicing and receiving.
• Identify opportunities to improve billing and collections processes, contributing to increased efficiency, accuracy, and automation.
• Support month-end and year-end close activities by reconciling receivables accounts and providing necessary reports and documentation.

• Own and maintain billing processes, policies, and procedures to ensure accuracy, consistency, scalability, and effective revenue capture across all activities.
• Evaluate billing workflows and implement process improvements, automation opportunities, and control enhancements to improve efficiency and customer experience.
• Serve as the subject matter expert on billing operations, including contract requirements, invoicing systems, and EDI transactions, providing guidance to internal stakeholders.
• Partner cross-functionally with Accounting, Finance, Sales, and Operations to support billing initiatives, system implementations, and process improvement efforts.
• Manage billing systems and data integrity using tools such as Salesforce, EDI platforms, and Excel, while generating and analyzing reports to identify trends and risks.
• Oversee billing administration, including complex invoicing, account and contract maintenance, and resolution of discrepancies, disputes, and adjustments in compliance with internal controls.
• Perform additional duties as assigned based on business needs and functional support requirements.

• Billing & Accounts Receivable Expertise – Demonstrates strong knowledge of invoicing, collections, cash application, and revenue cycle processes.
• Attention to Detail & Accuracy – Ensures precision in billing, data entry, reconciliations, and financial reporting to minimize errors and revenue leakage.
• Analytical & Problem-Solving Skills – Identifies discrepancies, investigates root causes, and…