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Senior Manager - Quality; Onsite

Job in Holt, Ingham County, Michigan, 48842, USA
Listing for: Segment (Twilio)
Full Time position
Listed on 2026-07-15
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering, Production QC/QA, Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 132400 - 251600 USD Yearly USD 132400.00 251600.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager - Quality (Onsite)

Location:

US-MI-HOLT-PLANT 5 (~1781 Holloway Dr ~ PLANT
5)

Role Type:
Onsite

U.S. Citizenship:
Required (only U.S. citizens authorized to access information under this program/contract)

Security Clearance:
None / Not Required (Status: Not Required)

What You Will Do
  • Lead your team of quality engineers and inspectors to deliver results while ensuring safety, quality, delivery, and cost.
  • Support all shifts of operators and inspectors. Ensure quality control and quality assurance activities are robust across shifts.
  • Partner with safety, operations, engineering, materials, and maintenance teams to meet deliverables and solve problems.
  • Evaluate and approve technical data and work instructions in support of engineering and operations.
  • Lead the Material Review Board Crib members and Clinic members to ensure inventories and projects are managed. This may include conducting investigations, providing analysis, and developing recommendations for corrective actions for nonconformities.
  • Develop proactive quality initiative strategies and drive their implementation.
  • Perform Escape Management procedures, root cause analysis, and recommend corrective actions for internally produced products & processes.
  • Promote the Product Safety and Quality culture in the business, through compliance to the QMS and adherence to Quality Cardinal Rules.
  • Manage the internal audit and corrective action programs. Champion best practices to reduce quality notifications, Cost of Poor Quality, Accruals, Time on Part, and Customer returns.
  • Represent our business with external customers and suppliers. Build relationships and actively resolve concerns.
Qualifications – You Must Have
  • A University degree and minimum 10 years of Quality, Operations, Engineering, or related experience in a manufacturing, operations, or related field; OR an advanced degree with minimum 7 years of experience.
  • U.S. citizenship required (only U.S. citizens authorized to access information under this program/contract).
Qualifications – Preferred
  • The ability to work across organizations to find solutions and ensure quality and product safety are always part of the calculus.
  • Adept at leading product or process non-conformance investigations and rapid resolution.
  • Root Cause and Corrective Action experience.
  • Ability to read and interpret technical engineering drawings and specifications.
  • Data analysis and strong Excel skills.
  • Experience with First Article Inspection, PPAP core elements, and AS9100 standards.
  • Certification(s) from the American Society of Quality (ASQ) or equivalent.
  • Experience with Lean, Six-Sigma, and continuous improvement methodologies.
Compensation & Benefits

Salary range: $132,400 USD – $251,600 USD.

Hired applicants may be eligible for benefits, including but not limited to: medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Equal

Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Position Requirements
10+ Years work experience
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