Supervisor Engineering Technician-Hardware Test Labs

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

The Supervisor Engineering Technician
- Hardware Labs directs, leads, and manages the day-to-day technical activities of Zebra's hardware test labs. You will be responsible for supervising a multi-disciplinary team of engineering technicians who perform critical hands-on testing for new product development. The Supervisor will coordinate activities across a diverse portfolio of labs, including Mechanical Engineering (ME), Electrical Engineering (EE), Radio Frequency (RF), EMI, and overall Product Qualification, ensuring that product validation aligns with project timelines and Zebra's high standards for quality and reliability.

This role requires 5-days per week in our Holtsville, NY office.

Core function:

• Assists in the design, construction, test and check-out of test equipment.
• Debugs and characterizes defects, providing detailed configuration and descriptions for passing and failing tests for product evaluation reports.
• Maintains documentation of test operations and reports results to engineering.
• Identifies actual or potential problems in test plans or company products.
• Demonstrates intermediate understanding of development processes and product launch scope and activities
• Monitors progress against deliverables from the team and reports to design team.

Team Leadership & Development:

• Directly supervises one or more engineering technician.
• Coaches and develops technicians in fundamentals of engineering support activities which may include design, test, check-out, modification, fabrication and assembly of prototype electromechanical systems, experimental design circuitry, laser/light transmission devices or specialized test equipment. Working from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and trouble-shooting functions.

Hands-on Technical Contribution:

• Leverages technical expertise to assist with complex test setup, execution, and troubleshooting of prototype electro-mechanical systems and specialized test equipment.
• Assists product development engineers in the diagnosis and replication of product failures.
• May perform engineering support activities themselves acting as a senior technician as needed.

• Bachelor's degree in an appropriate engineering discipline (e.g. Electrical Engineering, Mechanical Engineering, or a related field) required.
• Bachelor's degree and 5+ years' experience required
• Proven Lab Experience of hands-on experience working in a hardware test lab environment required.
• Proven track record working in an ISO-regulated environment (e.g., ISO 9001, ISO 17025, or ISO 14001). Candidates must demonstrate an understanding of document control, calibration tracking, and audit preparation.

• Excellent leadership and management abilities, with a focus on fostering teamwork, accountability, and continuous improvement.
• Technical aptitude and understanding of product design, engineering principles, and troubleshooting methodologies.
• Demonstrated knowledge and strict adherence to EHS guidelines, safety protocols (e.g., OSHA standards,…