Collections Specialist

We are seeking a Collections Specialist to join an established organization in Suffolk County. This position will support the Credit and Collections team by managing delinquent accounts, communicating with customers regarding outstanding balances, and assisting with the credit application process.

The ideal candidate is organized, detail-oriented, professional, and comfortable communicating with customers regarding account balances and payment expectations.

• Contact customers regarding past-due balances and follow up on outstanding payments.
• Communicate with customers by phone and email regarding account status and payment arrangements.
• Monitor assigned accounts and maintain consistent follow-up on delinquent balances.
• Document collection activity, customer communications, payment commitments, and account updates accurately.
• Review and update customer account information as needed.
• Process credit applications and obtain additional information from applicants when necessary.
• Verify credit references and review available credit information.
• Review customer payment history and make recommendations regarding credit limits.