Receptionist, Administrative​/Clerical

Join the Regal Care at Holyoke team as a Receptionist, where you will play a vital role in providing exceptional customer service to our patients, residents, and clients!

At Regal Care at Holyoke, we are committed to providing the best possible medical care in a comfortable and home-like setting. As a Receptionist, you will be the first point of contact for our patients and visitors, providing a warm and welcoming atmosphere. You will be responsible for managing front desk operations, answering phone calls, scheduling appointments, and ensuring seamless communication among staff members.

• Greet patients, visitors, and staff members in a friendly and professional manner
• Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries
• Maintain accurate and up-to-date records and reports
• Perform administrative tasks, such as data entry and filing
• Provide exceptional customer service, ensuring that patients and visitors feel valued and supported
• Assist with special projects and tasks as needed
• Collaborate with other departments to ensure effective communication and coordination

• High school diploma or equivalent required
• 0-1 year of experience in a similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with accuracy and attention to detail
• Strong organizational and time management skills
• Familiarity with medical terminology and scheduling software (training provided)

At Regal Care at Holyoke, we prioritize our employees' growth and development, offering a supportive work environment that encourages teamwork and collaboration. Our company slogan, "n/a", reflects our commitment to providing exceptional care and service to our patients, residents, and clients.