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Client Services Specialist - 24/7 Operations & Triage
Job in
Holyoke, Hampden County, Massachusetts, 01040, USA
Listed on 2026-07-31
Listing for:
Baystate Medical Center
Part Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Baystate Health's Client Services Specialist - Ops Svcs is based at 361 Whitney Ave, Holyoke, MA, and part-time hours 3pm-11:30pm. You will answer and triage calls, relay messages, page subscribers, and assist in a 24/7 environment, under supervision.
The role emphasizes responsiveness, clear communication, and calm professional support for patients, families, and staff. Preferred 0-3 years in customer service or telephone operations with a GED or HiSET required to join our team within a large
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