Treatment Coordinator

• Location 2285 Northampton Street,Holyoke, MA, 01040,United States
• Base Pay $24.00 - $32.00 / Hour
• Job Category Dental, Treatment Coordinator, Administrative
• Employee Type FT Non-Exempt

Orthodontic Treatment Coordinator (Temporary Part Time Position)

Passion Dental is seeking an enthusiastic, organized, and patient-focused
Orthodontic Treatment Coordinator
to join our team at our Holyoke office .

As a Orthodontic Treatment Coordinator, you will play a vital role in helping patients understand their orthodontic treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Opportunities for professional development and advancement

• Minimum 2 years of dental experience preferred
• Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
• Strong understanding of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to explain treatment and financial options in a professional, compassionate manner
• Strong organizational and multitasking abilities
• Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
• Positive attitude and team-oriented mindset
• Commitment to providing exceptional patient care

• Experience presenting treatment plans and financial arrangements
• Knowledge of PPO, Medicaid, and fee-for-service insurance plans
• Bilingual candidates encouraged to apply

Passion Dental is seeking a Orthodontic Treatment Coordinator for our Holyoke location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.