Academic Coordinator - Mathematics Center (CAPS

About Holyoke Community College:

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success.

These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Educate. Inspire. Connect.

Kindness, Inclusion, Trust, Innovation & Collaboration

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

The Academic Coordinator of the Mathematics Center serves in a pivotal leadership capacity at the convergence of academic support, student development, and institutional equity. Situated within the Center for Academic Program Support (CAPS), the Coordinator stewards both the strategic vision and operational excellence of three interconnected programs: the Mathematics Center, the Supplemental Instruction (SI) Program, and the Mathematics Learning Coach (MLC) Program.

As a scholar-practitioner, the Coordinator applies evidence-based frameworks drawn from developmental education, learning theory, and academic advising to design, sustain, and continuously refine a multi-tiered support ecosystem — one that is both responsive to and reflective of the diverse academic needs of a dynamic student population.

• Oversees daily operations of the Math Center, ensuring accessible drop-in tutoring and structured academic intake assessments—including diagnostic evaluation, individualized consultation, and learning plan development for students across all math levels, from developmental through advanced STEM coursework.
• Administers LASSI and SLSI inventories and facilitates workshops on math anxiety, study strategies, and test preparation to support personalized academic planning; conduct in-person and virtual classroom visits to promote Math Center services and advise students using Banner, Degree Works, and EAB Navigate.
• Maintains self-paced enrichment resources, including the Canvas-based Math Mini Prep module and Online Math Mini Prep Program, and plans, implements, and staff Quick Math Prep Sessions aligned with the Mathematics Placement Test (MPT)—training facilitators and developing supporting handouts and materials.
• Recruits, hires, trains, schedules, and evaluates peers for on-campus and virtual delivery, sustaining CRLA tutor certification standards in collaboration with CAPS leadership.
• Coordinates the Math Learning Coach (MLC) Program in full—hiring, training, and supervising MLC tutors; developing student competencies in study strategies, critical thinking, and math anxiety reduction; and maintaining student-coach matching protocols with ongoing engagement monitoring and intervention consultation.
• Serves as primary coordinator of the Supplemental Instruction (SI) Program, overseeing recruitment, implementation, and evaluation; correspond with deans and associate deans regarding guidelines and request forms; and supervise an Assistant SI Coordinator for weekly Leader support and documentation.
• Hires, trains, and debriefs SI Leaders, monitoring session quality and student engagement, developing and revising instructional materials, and partnering with OIESA to maintain an electronic SI tracking and reporting system; expand SI offerings within developmental coursework alongside the Perkins Coordinator and departmental liaisons.
• Collaborates with faculty, chairs, deans, and coordinators to design supplemental instruction and mentoring models that advance STEM student success, and offer workshops and consultations for TRIO, El Centro, OSDDS, and Gateway to College.
• Monitors the Math Center’s annual operating budget, conducting monthly expenditure…