Associate Transmission Outage Coordinator

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

Analyze, study and coordinate transmission outage requests considering respective Resource outage plans to achieve optimum outage schedules that can be reliably implemented, while working to minimize overall congestion costs. Additionally, this position supports the Control Room Operators and Market Operations Analysts in the Day Ahead Market process by providing detailed analysis and technical support seven days a week, on a rotating 10-hour a day shift schedule.

This requires frequent and detailed communications with Local Control Centers, Transmission Owners and Generator Owners.

• Hybrid work environment (2-3 days/week onsite) once fully trained
• Distance-based relocation assistance available
• 10-hour days rotating shift, including weekends and holidays. This position also requires regularly weekly scheduled hours.
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Free coffee at our onsite café
  • Flexible work hours
  • Employee Business Networks
• A stable, mission-driven workplace where your impact truly matters

• Receive and process transmission outage requests in accordance with the requirements of NEPOOL Operating Procedure #3 & #5 as well as applicable System Operations Procedures.
• Perform technical thermal analysis of transmission and Resources outage requests resulting from various outage scenarios, using custom software.
• Support and assist with special studies and determine reliable operating limits for internal and external interfaces to ISO New England.
• Provide analysis and support for stakeholder committees/groups as assigned.
• Maintain an in-depth knowledge and understanding of the function and interrelationship of ISO Operations software tools such as Energy Management System and outage scheduling databases.

• Bachelor of Science degree in Electrical Engineering (other engineering disciplines or credible industry experience will be considered).
• Excellent oral, written, communication and interpersonal skills.
• Adapts quickly to changing priorities
• Strong decision-making skills under tight deadlines

• An understanding of or experience in Utility/Market Economics.
• Experience in an Operations or Engineering support function.
• Knowledge of System Operating Procedures and Processes, Market Rules, Transmission Operations, demonstrated ability to perform and analyze power flow studies.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $90,000 – 110,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.