Director of Labor Relations

Director Of Labor Relations

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success.

These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Mission:
Educate. Inspire. Connect.

Values:
Kindness, Inclusion, Trust, Innovation & Collaboration

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

The Director of Labor Relations is responsible for leading and managing employee and labor relations functions across the college. This position ensures fair and consistent application of policies, procedures, collective bargaining agreements, and employment laws. This role serves as a trusted advisor and business partner to administrators, supervisors, and employees on a wide range of issues, including employee discipline, performance management, grievances, contract negotiations, and conflict resolution.

Serves as the college's primary contact for employee and labor relations matters.

Interprets and administers all Collective Bargaining Agreements (CBAs) – the American Federation of State, County and Municipal Employees (AFSCME) and the Massachusetts Community College Council (MCCC); provides guidance to management and staff on contractual obligations and rights.

Manages all impact bargaining between the college and unions.

Drafts Memorandums of Agreement (MOAs), side letters, and settlement agreements with support of the Massachusetts Community College's general counsel.

Represents the college in all labor charge meetings.

Manages employee relations matters, including investigations of employee complaints and workplace concerns (outside the scope of Title IX/Affirmative Action) and the grievance, mediation, and arbitration processes, ensuring impartiality, consistency, and compliance with internal policies, collective bargaining agreements, and applicable laws and regulations, in partnership with college leadership and legal counsel.

Provides coaching and counsel to supervisors and employees in concert with the Director of Restorative Practices and Mediation (DRPAM) on performance management, corrective actions, and employee engagement strategies;

Coordinates and supports labor negotiations; prepares proposals, analyzes data, and participates in bargaining sessions as needed.

Partners with the DRPAM to monitor trends and proactively identify, address, and resolve employee relations issues before escalation.

Collaborates with People & Talent colleagues to analyze employee and labor relations data and trends, develop actionable insights and reporting for management, and advance policy compliance, risk mitigation, and positive employee experiences.

Collaborates with the Director of People Development to assess, design, develop, implement, and evaluate training to supervisors on employee and/or labor relations best practices, to include, but not limited to contract administration and conflict resolution.

Maintains thorough and confidential documentation of all employee relations activities.

Stays current with employment laws, contractual language, M.G.L. 150E regulations, and labor relations developments, ensuring the college's practices remain compliant and effective.

Minimum Requirements:

Master's Degree in Human Resources Management, Industrial Psychology, Labor Relations, Business, or related field.

7-10 years of experience in labor and employee relations, including considerable experience in working with collective bargaining agreements, contract administration, and performance improvement management.

Knowledge of mediation and arbitration…