Senior Security Operations Center; SOC Analyst

Senior Security Operations Center (SOC) Analyst

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

Posted Thursday, February 5, 2026 at 5:00 AM

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

As a Senior SOC Analyst, you will help defend critical infrastructure that powers millions across New England. Our organization safeguards the electric grid—an essential foundation of public safety, economic stability, and national security.

This role is ideal for an experienced cybersecurity professional who excels in high‑impact environments, enjoys mentoring others, and is ready to grow into leadership.

What We Offer

• Hybrid work environment (2–3 days onsite per week)
• Distance-based relocation assistance
• 6–7 person paid on-call rotation
• Competitive salary plus performance bonus
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs and onsite gym
• Free coffee at onsite café
• Employee Business Networks
• A stable, mission-driven workplace where your work truly matters

How you will make an impact

• Independently detect, analyze, and respond to complex threats in a fast-paced, mission-critical SOC supporting electric grid operations
• Lead response efforts for high-severity incidents, coordinating across IT, OT, and engineering teams
• Make time-critical security decisions to protect grid reliability and public safety
• Perform advanced threat detection using SIEM, EDR/XDR, network monitoring, and forensic tools
• Conduct malware analysis, digital forensics, and root cause investigations
• Develop and tune detection rules, correlation logic, and automated response playbooks
• Identify security gaps and drive process and capability improvements
• Produce clear incident reports and executive-ready briefings
• Collaborate with threat intelligence, IT, engineering, and OT teams
• Participate in tabletop exercises, purple team activities, and security assessments
• Mentor junior SOC analysts
• Lead SOC-related initiatives and partner with the PMO on security projects
• Support SOC maturity, metrics, and process improvements

What we are looking for

• SIEM platforms (Splunk, QRadar, Arc Sight, Microsoft Sentinel, or similar)
• EDR/XDR solutions (Crowd Strike, Carbon Black, Microsoft Defender, Sentinel One, or similar)
• Network analysis tools (Wireshark, Zeek, tcpdump)
• Digital forensics and malware analysis tools and techniques
• MITRE ATT&CK, Cyber Kill Chain, and threat actor TTPs
• Network protocols, firewalls, IDS/IPS, and proxy technologies
• Windows and Linux administration and security hardening
• Cloud environments (AWS, Azure, GCP)
• Scripting (Python, Power Shell, Bash)
• Log analysis, event correlation, and vulnerability management
• Strong ownership, sound judgment, and self‑starter mindset
• Ability to remain calm and decisive during high-severity incidents
• Excellent analytical and problem‑solving skills
• Clear written and verbal communication
• Commitment to continuous learning

Preferred Qualifications

• Certifications (GCIA, GCIH, GCFA, GREM, CISSP, CySA+, or similar)
• Experience in critical infrastructure or energy environments
• Threat hunting or offensive security experience
• Familiarity with NERC CIP requirements
• Experience with SOAR platforms
• Knowledge of OT/ICS security concepts

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $114,000 - $140,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

#LI-HYBRID

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity
:
We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment
:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America