Software Development Supervisor

Overview

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

We are seeking an experienced Software Development Supervisor with experience in AWS, Cloud Native Technologies, Kubernetes, Java, and SQL. In this role, you will be responsible for overseeing the design, development and maintenance of our public website, SSO and enterprise platform applications. You will be managing a team of talented software engineers and ensuring the successful delivery of projects on time and within budget.

In addition to providing strategic direction and team leadership, you will also engage directly with the technology when needed. The ideal candidate thrives in an environment where they can actively contribute through hands‑on development and play a key role in diagnosing and resolving production issues. They also have a strong technical background, excellent leadership skills, and a passion for innovation.

• Hybrid work environment (2-3 days/week onsite)
• Distance-based relocation assistance available
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Free coffee at our onsite café
  • Flexible work hours
  • Employee Business Networks
• A stable, mission-driven workplace where your impact truly matters

• Architect and design solutions using various AWS Services EKS, IAM, ECS, S3, RDS, Lambda, API Gateway, Dynamo
  
  DB.
• Lead talented engineering teams to build high quality and resilient web applications using java, SQL and front-end technologies following agile methodologies such as scrum and Kanban.
• Lead Dev Ops engineers in building state of the art CI/CD pipelines following industry best practices for automating infrastructure provisioning, configuration management, and application deployment.
• Develop end to end solutions to implement monitoring, logging, and alerting solutions for proactive system health monitoring and troubleshooting.
• Lead 24/7 on-call rotation in supporting mission critical applications in production
• Troubleshoot and resolve issues in a timely manner to minimize downtime and ensure service reliability.
• Ensure all applications can be supported by all team members and key technical expertise is not concentrated amongst a small subset of staff.
• Keep team’s skills up to date to contend with the Digital Transformation.
• Lead by example promoting core IT Tenets.
• Communicate effectively with stakeholders to provide updates on production issues and resolutions.
• Increase end-user satisfaction by monitoring and promoting quality and building relationships with key customers.

• Bachelor's degree in Computer Science, Engineering, or related field
• 7+ years of experience in software development, with at least 2 years in a leadership or management role
• 3+ years’ experience with AWS services (e.g., EKS, IAM, S3, ECS, Lambda, Dynamo
  
  DB)
• 3+ years’ experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Knowledge of CI/CD pipelines and automated deployment processes
• Ability to work outside of standard business hours as needed
• Desired not required:
  • Experience working in a Dev Ops environment
  • AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified Developer)

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $168,000 - $199,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity :
We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment :
We maintain a drug-free workplace and perform pre-employment substance abuse testing.