Technology Integration Specialist Viability Inc

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

$500 Sign On Bonus ($250 at the completion of the first week of training and $250 after successful completion of first 90 days)

Position: Technology Integration Specialist 2

Location: Holyoke, MA

Hours: 40 Hours per week;
Monday-Friday 8:30am-4:30pm with flexibility

Rate of Pay: $24.76 Per Hour

Join Viability as a Technology Integration Specialist and help transform employment services through innovative virtual reality technology. In this dynamic, people-focused role, you will lead training and support efforts for Project (VR)², Viability’s immersive virtual reality program designed to build employment skills and expand opportunities for individuals with disabilities. As a Technology Integration Specialist, you will facilitate engaging learning experiences, train staff and program participants, monitor member progress, and provide person-centered support.

You will coordinate schedules, evaluate outcomes, and collaborate with internal and external stakeholders to ensure successful program implementation and growth. This is not a traditional IT position. You’ll spend your time working directly with people, delivering hands‑on training, promoting technology adoption, and helping shape a cutting‑edge program that is redefining how employment services are delivered.

• Deliver virtual reality‑based training and employment skill development activities.
• Provide technology support and guidance to members, staff, and program teams.
• Develop and manage training schedules and program activities.
• Monitor and document participant progress and outcomes.
• Provide person‑centered services that support individual employment goals.
• Build and maintain positive relationships with members, staff, employers, and community partners.
• Promote awareness, education, and advocacy related to technology‑assisted employment services.
• Support the ongoing growth and success of Project (VR)² and related initiatives.

• Bachelor’s degree in Education, Human Services, Rehabilitation, Information Technology, Training & Development, or a related field required.
• Passionate about technology, workforce development, and helping others succeed.
• Comfortable presenting, training, and engaging with diverse groups.
• Strong organizational, communication, and relationship‑building skills.
• Able to work independently while collaborating effectively with teams and stakeholders.
• Interested in innovative approaches to employment services and disability inclusion.
• Valid driver’s license and reliable transportation required. Must be able to travel regularly between multiple Viability program locations to provide on‑site training, support, and program services.
• Demonstrates working knowledge of virtual reality headsets, tablets (including iPads), internet and Wi‑Fi connectivity, and VR software applications.
• Ability to troubleshoot basic technical issues, support users with technology adoption, and confidently operate and train others on VR equipment and software is required.

• Health, Dental & Vision insurance plans.
• Dependent care flexible spending account.
• Flexible Spending & Health Savings account.
• Pet‑plan discount program offered through Fetch.
• Company paid Long‑term Disability insurance.
• Company paid Short‑term Disability insurance (NY & OK employees only).
• Company paid Life & AD&D insurance.

• Employer matched 403B contributions starting day 1 of employment.
• Eligible for Tuition Reimbursement.
• Generous paid time off.
• 11 Paid Holidays a year.
• Access to training and professional development resources through our comprehensive online learning platform.
• Referral Incentive bonus. For every friend, family member, or previous co‑worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
• Employee Assistance Program that provides confidential assistance for all life challenges.
• Work‑life balance.