Apple Fleet Manager
Job in
Holyoke, Hampden County, Massachusetts, 01040, USA
Listed on 2026-07-14
Listing for:
Holyoke Public Schools
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Systems Administrator, IT Specialist, IT Support, IT Project Manager
Job Description & How to Apply Below
Position Summary
The Apple Fleet Manager is responsible for the administration, management, and support of all Apple devices (iPads, Mac Books, and other Apple hardware) within the district's K-12 environment. This position leverages Mosyle MDM (Mobile Device Management) to ensure secure, efficient, and scalable deployment, configuration, and ongoing support of Apple technology, ensuring devices are reliable, compliant, and aligned with district policies.
Key Responsibilities- Administer and manage the district's Apple ecosystem using Mosyle MDM.
- Oversee the enrollment, deployment, and lifecycle management of iPads, Mac Books, and other Apple devices.
- Develop, implement, and maintain device policies, configurations, restrictions, and compliance standards.
- Manage application deployment and licensing for instructional and administrative use.
- Coordinate iOS/macOS updates, security patches, and feature rollouts to minimize classroom disruption.
- Collaborate with instructional technology staff to align device configurations with curriculum and classroom needs.
- Document processes, configurations, SOPs, and knowledge base articles for consistent operations and staff training.
- Provide Tier 2 / Tier 3 technical support for Apple devices and elevate complex issues when needed.
- Monitor device performance, utilization, and compliance via Mosyle reporting and analytics.
- Conduct periodic audits to ensure devices are properly managed, secured, and accounted for.
- Train school-based staff and technicians on Apple/Mosyle workflows and best practices.
- Stay current on Apple EDU programs, Mosyle features, and K-12 technology trends.
- Support Technology Team projects during slower periods.
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent professional experience).
- Proven experience managing Apple devices in
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