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General Manager

Job in Holyoke, Hampden County, Massachusetts, 01040, USA
Listing for: VIVE Collision
Full Time position
Listed on 2026-02-11
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

Our General Managers are responsible for the day-to-day operations of the body shop. They are accountable for the financial success of the shop, providing a great work culture for the team and working with support services and operations for the overall success of the shop.

Job Responsibilites
  • Review all new hot sheets
  • Inspect lot for organization and cleanliness
  • Conduct daily production meetings
  • Dispatch work to techs and manage production and repair plans
  • Assist with estimating as necessary
  • Reconcile and Close Ros
  • Reviewing sales forecast, pending credits accounts receivables
  • Verifying payroll and other HR duties for the shop
  • Responsible for CSI scores that meet company standards
Skills and Qualifications
  • Ability to lead and motivate a team
  • Experience holding people accountable to work expectations
  • Minimum of 5 years experience running a collision repair shop
  • Proficiency in sales, estimating, blueprinting, and customer service
  • Knowledge of CCC ONE estimating and management system preferred
  • Multi-tasking; adapt easily to fast-paced environments
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Position Requirements
5+ Years work experience
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