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Facilities Manager
Job in
Holyoke, Hampden County, Massachusetts, 01040, USA
Listed on 2026-06-15
Listing for:
Jones Lang LaSalle Incorporated
Full Time
position Listed on 2026-06-15
Job specializations:
-
Management
Operations Management, Program / Project Manager, General Management, Property Management & Leasing
Job Description & How to Apply Below
On-site locations:
Northborough, MA:
Holyoke, MAtime type:
Full time posted on:
Vandaag geplaatstjob requisition :
REQ
514222
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** What this job involves
- ** The Facilities Manager is the manager for assigned sites and provides leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office/warehouse environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured by Key Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost, minimally within the prescribed budget for each facility.
Essential Functions
* Execute overall vision and leadership for the regional facilities team.
* Establish and execute strategic direction for operations and maintenance team in alignment with client goals.
* Ensure all Client and JLL safety procedures are followed. Assist in development of training programs to increase team technical capabilities.
* Oversee the operational aspects of the properties in a manner which protects, maintains and improves the value of the client's sites.
* Support the Area Manager in the implementation of short and long-term projects for the client project.
* Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
* Develop the appropriate monthly/quarterly/annual reporting appropriate for the client.
* Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
* Assist with the development and implement the annual management plan for the buildings within the area.
* Oversee multiple facilities across the region of different functions.
* Ensure effective integration of PDS, OP, and IFM Operations across all sites to ensure seamless delivery to the client and drive a one-team mentality.
* Maintain Site Configuration Management Documents and Project Documents - once project is handed over.
* Inspect buildings routinely to guarantee that building services are at the highest level of quality standards. Monitor and review preventive maintenance programs.
* Assist in the procurement of vendors and services as required, assure PO’s are issued in an accurate and timely manner.
* Validate Invoicing against issued PO’s.
* Utilize data to develop trends and insights that will drive continuous improvement in all site performance.
* Manage third-party contractors / vendors engaged in operating and maintaining properties.
* Team with Senior Facilities Manager and Sourcing Manager to bid and contract for scheduled and operational maintenance and project services.
* Transform existing operational practices to leverage JLL tools, processes, relationships, best practices to ensure service delivery is highly efficient and effective.
* Maintain Sites using Service Level Agreements and key performance indicators.
* Lead / assist in site incident investigation, utilize structure problem solving to identify root cause of failures.
Client Relationship Management
* Develop and maintain positive relationship with Client Branch Managers and Operations teams.
* Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance.
* Demonstrate leadership, responsiveness, and creativity in finding solutions for service…
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