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Manager, Quality

Job in Holyoke, Hampden County, Massachusetts, 01040, USA
Listing for: Memorial Physician Practices
Full Time position
Listed on 2026-05-18
Job specializations:
  • Nursing
    Director of Nursing, Healthcare Nursing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Your experience matters:

How you’ll contribute

Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.

Additional responsibilities include
  • Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
  • Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.
  • Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
  • Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary.
  • Creates and fosters an environment that encourages professional growth.
  • Integrates evidence-based practices into operations and clinical protocols.
What you’ll offer
  • Comprehensive medical, dental, and vision plans, plus flexible-spending and health‑savings accounts.
  • Competitive paid time off and extended illness bank package for full‑time employees.
  • Income‑protection programs, such as life, accident, critical‑injury insurance, short‑ and long‑term disability, and identity theft coverage.
  • Tuition reimbursement, loan assistance, and 401(k) matching.
  • Employee assistance program including mental, physical, and financial wellness.
  • Professional development and growth opportunities.
Qualifications and requirements
  • Education:

    Bachelor's Degree in related field preferred. Applicable work experience may be used in lieu of education.

    Certifications:

    BLS.
EEOC Statement

Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

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