Lead CNA CNA III

Job Title: Lead CNA – Day (CNA III)

Job Location: Holyoke, Massachusetts

Schedule: Full-time, 40 hours/week, 7:00am-3:30pm with alternating weekend/holiday schedule.

• Provides and documents bedside care to veterans based on their plan of care, their unique physical, psychosocial, emotional and age‑specific needs, provides input into the interdisciplinary process and reports outcome of care.
• Provides daily patient care including bed/tub/bath care, mouth care, skin care, foot care, incontinent care, catheter care, vital signs, weights and ADLs.
• Transfers, ambulates, maintains good positioning and body alignment, performs passive range of motion exercises.
• Follows each individual veteran’s bowel/bladder program.
• Reports and documents all patient care activities, particularly any changes in patient’s condition, skin, behavior or habits.
• Demonstrates effective problem solving by utilizing good judgement and interpersonal skills to promote a professional, safe and productive environment.
• Reports complaints by patients or family members to supervisors.
• Responds to emergencies.
• Transports patients to the dining room and other activities.
• May be required to accompany veterans to medical appointments off the Veterans Home campus.
• Maintains competencies in all aspects of patient care, nursing assistant documentation, procedures, equipment, etc. to ensure the delivery of safe patient care and compliance with long‑term care regulatory standards.
• Communicates with other departments, participates in inter‑shift reports and gives input at staff meetings.
• Skilled in the use of computers, email, shared network folders and contemporary nursing software including Electronic Medical Record (EMR) and others as required for completion of work assignments.
• Assists with recreational activities.
• Provides support and guidance to CNA I's and CNA II's, collaborating across shifts to ensure policies, procedures, and standards of care are appropriately and consistently followed.
• Facilitates scheduling of staff for in‑services and training.
• Participates in interview panels for selected applicants for employment; completes interview grading forms.
• Completes assigned audits related to CNA documentation and submits results to designated leaders.
• Assists with orientation of newly hired CNAs to ensure practice is consistent with policies, procedures and standards of care.
• Supports and participates in the IDC process.
• Conducts regular environmental audits and completes monthly unit status reports.
• Attends monthly CNA III and other related meetings.
• Performs other related duties as required.

• Knowledge of laws, rules, and regulations governing assigned activities.
• Knowledge of policies, procedures, specifications, standards, and guidelines governing assigned activities.
• Ability to achieve competency in taking and recording vital signs with accuracy, including parameters for reporting abnormal results to supervisors.
• Maintain CPR certification.

• Certification in dementia, hospice or other relevant discipline.
• Ability to establish effective relationships with individuals, families, and team members.
• Demonstrated attention to detail with readiness to respond appropriately when needed.
• Capacity to maintain accurate records and exercise discretion in handling confidential information.

Applicants must have at least (A) two years of full‑time, or equivalent part‑time, professional, paraprofessional or technical experience in a hospital, clinic or medical facility, the major duties of which included providing nursing care, medical and/or paramedical services to clients/patients, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

• Substitution I. An Associate’s degree or higher with a major in medical technology, medical assistant, nursing, nurse education or medicine may be substituted for a maximum of one year of the required (A) experience. No substitutions will be permitted for the required (B) experience.
• Substitution II. Registration as a…