Operations Associate - Part Time

Job  – Store Name/Number: MA-Holyoke (0138) – Address: 50 Holyoke Street, Holyoke, MA 01040, United States

Job Type: Hourly (Non‑Exempt), Full Time (30‑40 hrs/wk) / Part Time (15‑29 hrs/wk), Regular

Position Title:

Operations Associate – Your role:
You’ll be the backbone of the store, ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully.

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

• Must meet the required minimum number of weekly shifts/hours:
  • Full Time: 30‑40 hrs per week
  • Part Time: 15‑29 hrs per week
  • Flex (as needed): 4‑14 hrs per week
• Be available during peak retail operations (nights, weekends and holidays).
• Punctuality and consistent attendance.

• 1‑2 years of experience in a similar role or in a retail, hospitality, or client‑focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal‑driven mindset.
• Comfortable in a fast‑paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy:

• Inclusion & Belonging:
  We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards:
  Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.
• Competitive Pay: $18.00‑$20.50 per hour, depending on qualifications, experience, and other legitimate factors.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.

Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.