Fire Sprinkler Technician

Overview

Encore Fire Protection is the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 employees, we provide fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver a superior experience and maintain a culture that values safety, growth, and innovation.

The opportunity:

As a Sprinkler Service Technician, you will ensure our customers’ fire sprinkler systems are ready when needed. You will inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge systems with a focus on reliability, compliance, and clear communication. This is a field-based role with a mix of planned service, repairs, and occasional emergency calls.

• Service, test, inspect, and troubleshoot both basic and complex fire sprinkler systems.
• Perform routine maintenance and repairs with accuracy, efficiency, and attention to detail.
• Identify issues where systems are not working properly or not meeting current code requirements and recommend fixes or upgrades.
• Coordinate with contractors, building maintenance staff, and internal office teams to schedule and complete service calls.
• Document findings, recommendations, and repairs in line with company expectations and NFPA standards.
• Participate in on-call rotations and respond to emergency service requests when needed.
• Follow all safety procedures and conduct yourself professionally on every job site.

• High school diploma or GED required; technical or industry-related experience preferred.
• Working knowledge of fire sprinkler systems, components, and common tools used to service them.
• Familiarity with NFPA codes and general fire protection standards.
• Ability to read and understand blueprints and system drawings.
• Strong communication and documentation skills for use with customers and internal teams.
• Ability to lift up to 50 pounds and work at heights of 30 feet or more.
• Valid driver’s license and willingness to travel within your assigned territory.
• Experience operating lifts and an understanding of OSHA safety practices.
• Professional, team-oriented mindset with a consistent focus on safety and quality.

• Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems.
• NICET certification in water-based systems inspection, testing, or layout.
• Experience handling both routine inspections and more complex repair work.
• Ability to identify issues early, explain them clearly to customers, and follow through until resolution.

Salary is commensurate with experience, with a results-driven bonus opportunity. Expected hourly range: $30–$50 per hour.

• Competitive pay with a performance-based bonus opportunity.
• Tuition assistance for fire protection-related schooling needed to obtain licensing.
• Purpose-driven work environment that values results and empowers the team.
• Company swag and attire (t-shirts, hoodies, jackets) at least twice a year.
• People-focused culture that encourages experimentation, learning, and growth.
• Tools for success:
  Access to leading-edge web-based productivity tools.
• Health and wellness:
  Comprehensive medical, dental, and vision coverage.
• Retirement planning:
  Fidelity 401(k) plan with company match.
• Life insurance:
  Company-paid life insurance policy of $50,000.

Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.