Greeter - Prospectors Pizzeria

Greeter/Host
- Prospectors Pizzeria & Alehouse

About Us:

At Northern Hospitality Group, our vision is simple:
Share Alaska with the world. Our mission is to transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska.

Be Legendary. Be Honorable. Be One Team.

We are seeking friendly, organized, and enthusiastic Greeters/Hosts/Hostesses to join our dynamic team at Prospectors Pizzeria & Alehouse. As the first and last point of contact for our guests, you set the tone for the entire dining experience. The ideal candidate is warm, professional, and excels at multitasking in a fast‑paced, guest‑focused environment. You will be responsible for greeting and seating guests, managing reservations and waitlists, and maintaining the smooth operational flow of the dining room.

• Provide a warm and genuine welcome to every guest, escort them to their table, and present menus with professionalism and enthusiasm.
• Manage reservations, seating charts, and waitlists to ensure a balanced guest flow throughout the restaurant.
• Communicate effectively with servers, managers, and kitchen staff to coordinate seating and optimize service.
• Maintain cleanliness and organization of the host stand, entryway, menus, and front‑of‑house areas at all times.
• Ensure that entry doors, menus, and guest areas are clean, inviting, and well‑maintained throughout service.
• Answer phone calls promptly and courteously; handle inquiries and take to‑go orders accurately.
• Monitor guest satisfaction, communicate estimated wait times clearly, and manage expectations with empathy and professionalism.
• Assist with bussing tables, food running, and other duties as needed to support overall team operations.
• Thank and engage all departing guests, inviting them to return for another legendary experience.
• Uphold all company standards for grooming, appearance, and professionalism.

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Minimum 1–2 years of host/hostess or customer service experience preferred.
• Strong organizational and communication skills.
• Ability to remain calm and courteous under pressure.
• Team‑oriented mindset with a commitment to providing outstanding hospitality.
• Basic computer and POS system proficiency.
• Available to work flexible hours, including evenings, weekends, and holidays.
• Must be legally authorized to work in the United States.
• Hourly position plus tip share (if applicable).

401(k)

Health, dental, and vision insurance for eligible full‑time employees.

Paid time off.

Employee discounts on meals and in‑house products at all NHG locations.

Opportunities for professional growth and career advancement within our expanding company.

A fun, team‑driven environment that celebrates genuine Alaskan hospitality.

Northern Hospitality Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.

Hiring decisions are made based solely on qualifications, merit, and business needs at the time.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change at any time with or without notice.

Ready to bring your passion to the plate and grow with a team that’s redefining Alaskan hospitality? Apply today and be part of something legendary.