Zipline Course Manager

Key Responsibilities and Accountabilities:

• Assist General Manager with all necessary tasks.
• Oversee staff, correct, coach and manage staff.
• Manage and delegate work to Asst. course manager.
• Assist General Manager with “Periodic Course Inspection”.
• Primary care and maintenance of the zipline course and equipment.
• Assist in planning and execution of pre-season staff training.
• Pre-season opening, and post season shut down of zipline operations.
• Assist General Manager in course risk management and policy.
• Assist General Manager in equipment purchases.
• Assist General Manager with staff evaluations.
• Assisting the General manager with social media.
• Primary tracking and organizing of staff training hours.
• Primary tracking and organizing of company safety records.
• Monitor and maintain equipment inspection system.
• Care and maintenance of zipline and housing property / grounds.
• Weekly meetings with General Manager and Assistant Course Manager.
• Assist General Manager with planning staff communications.
• Assist General Manager with special events.
• Tracking and assisting with reordering of supplies.
• Assist General Manager in overseeing housing management.

• Minimum of 2 years managing in fast-paced, guest service atmosphere.
• Minimum 5 years working in customer service.
• Minimum 5 years working in the zipline / challenge course Industry.
• Clean Motor Vehicle Record (MVR).
• Ability to work on feet for up to 11 hours a day.
• Flexibility with scheduling.
• Must have a “Safety First” mentality.
• Ability to think calm and critically in high-stress situations.
• Ability to grow and maintain a positive team.
• Ability to maintain and project a positive attitude in all weather conditions.
• Ability and willingness to coordinate and assist in course maintenance as needed.
• Strong, professional written and verbal communications skills.
• First Aid and CPR certified.

• 5 years managing in a fast-paced, guest service atmosphere.
• Experience on multiple courses.
• Professional rescue and ropes training or certifications.
• Experience in shuttle driving.
• General knowledge of zip course maintenance.
• Experience operating skid-steer and mini-excavator a major plus.
• Experience working in seasonal tourism a major.
• Proficient computer skills in both Mac & PC.
• Proficient with social media.
• Familiarity with Denali National Park history, landscape and wildlife.
• Prior visitation to Denali.

DOE: $22 ($20 hourly base wage + $2 per hour end of season bonus)