Customer Service Associate

Fresco y Mas -  - Responsibilities:
Greet, assist and thank customers in a prompt, courteous and friendly manner;
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude;
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction;
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability;
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed