Automotive Service Manager

Automotive Service Manager at Truck Max - Homestead summary:

29020 South Dixie Highway, Homestead, FL 33033

Generous Pay Plan + Great Benefits!

Automotive Service Management Experience Required

Truck Max
, South Florida’s leading commercial truck dealership is looking for a driven and experienced Service Manager to lead our state-of-the-art Service Center. This is a high-impact leadership role where you’ll oversee daily operations, drive efficiency, and ensure an exceptional customer experience.

We’re seeking a strong, organized leader with a proven track record in service management, a passion for developing high-performing teams, and the ability to foster a positive, customer-focused workplace. If you’re motivated to grow with a dealership that values excellence and teamwork, apply today and become a key part of our success!

Ready to drive your career forward with Truck Max? Apply today and be part of something big.

• At Truck Max, we don’t just sell commercial vehicle, we empower businesses to keep moving.
• As a trusted industry leader, we prioritize excellence in service and innovation in every department.
• When you join Truck Max, you become part of a close-knit, purpose-driven team that values collaboration, integrity, and growth.
• We offer a supportive environment with opportunities for professional development, competitive compensation, and benefits that reflect our commitment to our people.

• Generous pay plan!
• Paid holidays & vacations
• Health, Dental and Vision insurance
• Disability & life coverage
• 401(k) retirement plan
• Paid time off

• Manage daily operations of the service department
• Supervise and coach service advisors and technicians
• Ensure top-tier customer satisfaction and handle escalated concerns
• Monitor department performance (sales, gross profit, productivity, CSI scores)
• Work closely with Parts and Sales departments to meet internal service needs
• Enforce safety and compliance standards
• Implement continuous improvements and hit performance goals

• Service Management experience at a franchise dealership required
• Lead by example and bring out the best in your team
• Know how to balance efficiency with quality and customer care
• Understand flat rate systems, workflow management, and technician motivation
• Are confident with DMS tools (CDK, Reynolds, etc.) and OEM platforms
• Communicate clearly and handle challenges with a calm, solutions-first mindset
• Valid driver’s license and have and maintain an acceptable, safe driving record
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

service manager, automotive service, dealership management, flat rate systems, DMS (CDK, Reynolds), customer satisfaction index, technician supervision, service department operations, commercial truck dealership