Sales BDC; Business Development Center Agent

Sales BDC (Business Development Center) Agent

About the Organization
Bomnin Automotive is a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. We are passionate about creating a diverse environment where all associates are supported and can build rewarding careers. We offer extensive benefits, including medical, dental, vision, disability, cancer and life insurance, a 401(k) plan with an employer match, PTO, paid holidays, and a flexible schedule to ensure a healthy work‑life balance.

We also give back to our community through support for pediatric cancer research and local non‑profits.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Summary
As a Sales BDC Agent, you will play a critical role in connecting potential customers and facilitating the sales process. You will respond to inquiries, set appointments, and ensure a positive customer experience, driving sales and contributing to the success of the dealership.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Schedule appointments for customers interested in visiting or test driving vehicles.
• Manage and nurture leads through follow‑up communications.
• Establish rapport with potential customers, understand their needs, and guide them through the sales process.
• Accurately enter customer information and interactions into the CRM.
• Maintain clear communication with the Sales BDC Manager, sales team, and other departments.
• Strive to exceed customer expectations and provide a positive impression of the dealership.
• Provide support to the sales team by assisting in appointment scheduling and related tasks.

Position Requirements

• High school diploma or equivalent.
• Previous experience in customer service or sales support roles.
• Excellent verbal and written communication skills.
• Proficiency in using CRM software and other relevant tools.
• Strong organizational and multitasking abilities.
• Positive attitude, customer‑focused, and a team player.
• Willingness to work flexible hours, including evenings and weekends.

Physical Demands

• The position is office‑based and does not typically require heavy physical demands.

Work Environment

• Office setting within the dealership.

Other Duties

• Other duties may be assigned as needed.

At‑Will Employment Relationship
The employment relationship is at‑will. Either party may terminate at any time, with or without cause or notice.

Location
Bomnin Cadillac Chevrolet, Homestead

This position is currently not accepting applications.