Field Service Technician

#INDIWWe’re looking for a dependable Field Service Technician to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.

What You’ll Bring Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field

Self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites

Clear communication skills to interact with customers, explain system performance, and document service activity

Detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions

What You’ll DoTravel to customer sites to maintain and service water purification systems

Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems

Conduct water quality testing using monitoring equipment to ensure compliance with established standards

Calibrate and maintain testing and monitoring instruments for accurate performance

Troubleshoot system issues and implement corrective actions to restore proper operation

Assemble and maintain hoses, piping systems, and related components at project sites

Handle, transfer, and manage chemical inventory including drums and treatment solutions

Perform filter backwashing, media replacement, and membrane cleaning or replacement

Collect, label, and ship water samples to designated laboratories for analysis

Maintain daily logs tracking system performance, test results, and maintenance activities

Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions

Work with PLC controls and assist with repairs to instrumentation and control panels

Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction

Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations

Support multiple locations as needed and assist at regeneration facilities when required

Communicate regularly with the Regional Field Service Manager regarding site status and needs

Track and submit mileage, travel, and expense reports accurately and on time

What You’ll Need High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred

Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes

Valid driver’s license with the ability to travel frequently, including overnight stays as needed

Basic computer skills for reporting, data entry, and communication

Ability to work overtime, weekends, and holidays based on project demands

Ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts

Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPEAbility to climb ladders, work at heights, and enter confined spaces when necessary

Must be able to safely operate tools, equipment, and vehicles across multiple job sites

Benefits and Perks Competitive pay and career growth opportunities

Medical, dental, and vision coverage
401(k) with company match

Time off and floating holidays

Volunteer Time Off (VTO) to give back to your community

Employee referral bonus program

Wellness benefits that support your overall health and well-being

Opportunities for training and professional development

Supportive and collaborative team environment

Stable company with long-term career opportunities

Who Thrives Here Individuals who value meaningful work and enjoy being part of a supportive, team-oriented environment take initiative, communicate clearly, and continuously look for ways to improve processes and service, while understanding that great results come from collaboration, accountability, and a shared commitment to doing things the right way.

You’ll fit right in if you are:

Motivated by purpose and service

Reliable and committed to quality workA strong communicator and team player

Curious and open to learning new things

Solution-oriented and proactive

Someone who values respect, teamwork, and professionalism

We believe great workplaces are built on trust, collaboration, and a commitment to continuous improvement.
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