Freight Flow Associate

What you’ll do

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Operates forklift following company standards and guidelines by safely picking up, moving, placing and positioning merchandise pallets. Completes work assignments and priorities by using policies, data and resources. Collaborates with managers, coworkers, customers and other business partners to identify priorities, deadlines and expectations, carrying out tasks and communicating progress and information.

Determines and recommends ways to address improvement opportunities and adapts to and learns from change, difficulties and feedback. Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures. Utilizes equipment appropriately, merchandises working inventory, corrects shelf capacities, completes and retains required paperwork and logs. Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.

Maintains the safety of the facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines and correcting and reporting unsafe situations to management. Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up, cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, and monitoring the area of shrink, security risks and safety.

Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within acceptable time frames and are staged properly, and performing occasional audits for accuracy. Handles inventory moves and displays goods in safe and correct ways, tracks goods, maintains in‑stock levels and controls shrinkage in a timely manner, reports poor inventory practices and low in‑stock levels in assigned area, uses inventory tools and equipment safely.

Operates and maintains forklifts safely and correctly, reports poor or unsafe conditions or practices in assigned areas, tells management when forklifts are not in proper working order, proactively identifies customers who need help, engages them actively, assists them with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems, and maintains equipment and ensures products are organized and stocked correctly.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company‑paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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