Business Development Center Manager

Business Development Center Manager

At Chevrolet of Homewood, we are committed to providing exceptional customer service and ensuring a memorable car buying experience. Our dealership is dedicated to offering the lowest prices while addressing all your automotive needs efficiently. We take pride in building trustworthy relationships with our customers and delivering high‑quality service.

This full‑time, on‑site position as a Business Development Center Manager is based in Homewood, IL. The responsibilities include managing daily operations of the business development center, overseeing customer communications via phone and email, leading a team to achieve customer satisfaction and retention goals, and ensuring exceptional customer service experiences. The role also involves developing strategies to enhance customer engagement and loyalty, monitoring team performance, and maintaining strong communication with other departments to support dealership objectives.

• Strong Phone Etiquette skills and the ability to communicate professionally and effectively
• Proven experience in Customer Retention and building long‑term customer relationships
• Excellence in providing Customer Service and ensuring Customer Satisfaction
• Outstanding Communication skills, both verbal and written
• Leadership skills to manage and inspire a team effectively
• Attention to detail and ability to prioritize tasks in a fast‑paced environment
• Previous experience in the automotive industry or sales is a plus
• High school diploma or equivalent, with higher education in business, marketing, or related fields preferred

Mid‑Senior level

Full‑time

Sales and Business Development

Automotive