Accounts Receivable Supervisor

The Accounts Receivable Supervisor manages and provides reconciliation support toAccounting

Manager, ensuring customer accounts are accurate, clearly understood, and properly maintained. This role works closely with customers, sales, and internal departments to resolve billing discrepancies, support collection efforts, andmaintainhealthy receivables. The position also supervises the Payment Application Clerk and supports the Credit Manager as needed.

This role is 100% in-office.

Essential Duties and Responsibilities

• Prepare weekly collection andagingreports
• Perform frequent account reconciliations, resolving discrepancies, unapplied payments, shortpays, and disputed balances
• Maintain professional, effective communication with customers, sales representatives, peers, and management
• Support monthly collection goals through effective collection activity and adherence to department policies
• Facilitattimelyresolution of billing disputes with customer service, account managers, and management
• Understand invoice processes, pricing terms, and customer agreements and their impact on receivables
• Assist with process improvements and system enhancements to improve efficiency and accuracy
• Ensuretimelyresolution of invalid deductions and short payments
• Ensure payments are postedaccuratelysame day as received.
• Balance daily cash receipt postings against the Daily Deposit Log and General Ledger reports
• Maintain confidentiality of company and customer information
• Prepare documentation for accountsreferredto outside collection agencies
• Respond toinbound customer calls and emails as needed
• Generate and distribute monthly customer statements
• Assist with credit investigations and evaluating customer creditworthiness
• Provide weekend credit hold coverage on a rotating basis
• Performadditionalrelated duties as assigned

Qualifications

• Bachelor’s degree in Business Administration in Accounting
• Minimum3years of credit and collections experience, preferably within distribution, food service, produce, or seafood industries
• At least1yearsof supervisory experience
• Strong understanding of billing, invoicing, and collections processes
• Excellent communication, organizational, and problem-solving skills

Work Schedule

• Monday through Friday during regular business hours
• Weekend hours may berequiredas business needs dictate
• Position is 100% on-site
• Salary offers $60,000 annually
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Life insurance

Others

Onsite Address

285 Sand Island Acc Road, Honolulu, HI 96819