Administrative Operations Associate

About the Firm

Tax Resolution Services of Hawaii is a boutique tax and advisory firm serving business owners, professionals, and individuals requiring high-level compliance and strategic tax representation. Our work demands precision, discretion, and a commitment to excellence. We operate with the standards of an elite advisory practice and expect the same from every member of our team.

We are seeking a highly organized and detail-driven Administrative Operations Associate to serve as the operational backbone of the firm. This is not a clerical role. This role is crucial in maintaining workflow efficiency, ensuring compliance standards are met, and delivering a seamless client experience.

For the right candidate, this role offers a long‑term career path within the tax profession, including potential growth into bookkeeping, tax preparation support, and eventually tax preparation or advisory assistance for those who demonstrate aptitude and commitment.

• Serve as a primary point of contact for client communications.
• Coordinate executive calendars and client appointments.

• Monitor and track tax preparation workflows and internal deadlines.
• Ensure engagement documentation and compliance checklists are complete.
• Coordinate internal communication between tax professionals and clients.

• Execute precise data entry into tax software and CRM systems.
• Maintain secure and organized digital filing systems.
• Assemble finalized tax return packages and client correspondence.
• Process IRS and State notices with accuracy and timeliness.

We actively invest in team members who demonstrate strong attention to detail, professionalism, and analytical aptitude.

High‑performing candidates may receive training and exposure in:

• Bookkeeping and general ledger review
• Tax return assembly and preparation support
• Basic tax preparation under supervision
• Long‑term advancement into senior operations or tax advisory roles

This role is ideal for someone who sees administration as a stepping stone into the accounting or tax profession.

• 3+ years of administrative experience in tax, legal, accounting, or regulated industries preferred.
• Exceptional attention to detail and organizational discipline.
• Ability to manage multiple deadlines, especially during tax season.
• Strong written and verbal communication skills.
• Comfort handling confidential financial information.
• Proficiency in Microsoft Office; CRM or tax software experience preferred.
• Ability to handle confidential information with discretion and professionalism.

Mid‑Level Administrative Operations: $55,000 – $68,000 DOE

Senior‑Level / Growth Track Candidate: $65,000 – $78,000 DOE

Compensation will reflect experience, technical aptitude, and long‑term growth potential.

Benefits may include medical, dental, vision, Paid Time Off, and performance‑based advancement opportunities.

Call 808‑529‑1040 to inquire about the position.