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Collections Specialist

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Bishop & Company, Inc.
Full Time position
Listed on 2026-09-07
Job specializations:
  • Accounting
    Accounts Receivable/ Collections, Accounting Assistant, Bookkeeper/ Accounting Clerk
  • Finance & Banking
    Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk
Salary/Wage Range or Industry Benchmark: 24.36 - 29.24 USD Hourly USD 24.36 29.24 HOUR
Job Description & How to Apply Below

Collections Specialist #22593

Bishop & Company is seeking a Premium Collections Specialist for a health insurance provider company.

The Premium Collections Specialist supports timely premium recovery by monitoring delinquent accounts, coordinating collection activities, and providing exceptional customer service. This role works closely with internal departments to resolve billing issues and maintain accurate collection records.

Duties & Responsibilities
  • Monitor and follow up on delinquent group and individual accounts.
  • Generate and review aging and collection reports.
  • Communicate with customers regarding overdue balances and payment arrangements.
  • Document collection activity and maintain accurate records.
  • Collaborate with Billing, Enrollment, and other departments to resolve account issues.
  • Respond to billing and collections inquiries.
  • Support billing and collections operations as needed.
Requirements
  • High school diploma or equivalent.
  • Three (3) years of billing and customer service experience.
  • Proficiency with Microsoft Office applications.
  • Strong communication, organization, and time-management skills.
  • Ten-key by touch proficiency.
  • Ability to perform basic math calculations and manage account balances accurately.
Preferred Qualifications
  • Associate degree.
  • Knowledge of basic accounting principles.
  • Experience with premium billing, collections, or healthcare-related financial processes.

Location:

Honolulu, HI - 96813

Schedule:

Full-Time, Monday-Friday, 8:00 AM-5:00 PM

Pay Range: $24.36 to $29.24/hr

No relocation. In-state applicants only. Must be available to interview immediately.

Equal Opportunity Employer – Disability and Veteran

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