Workforce Scheduler Coordinator; Rft​/Retail Ops

Overview

Job Description - WORKFORCE SCHEDULER COORDINATOR (RFT/RETAIL OPS) (260000MV)

Job Description

WORKFORCE SCHEDULER COORDINATOR (RFT/RETAIL OPS)

260000MV

United States-Hawaii-Pearl Harbor

Pearl Harbor

Pay Range:
Starting Min: $22.19 + based on experience + COLA

Responsible for maintaining site coverage for all work shift times by contacting and redeploying staff to fill call-offs and responding to schedule changes. This includes establishing, maintaining and reviewing schedules, matching available staff to posts, and printing and distributing schedules. Ensure that accurate timekeeping and payroll is posted in the automated resource system.

• Under prescribed guidelines and through coordination with management, organize and prepare work schedules for employees to ensure the appropriate amount of staff is available for each work shift.
• Run reports to analyze current business trends to ensure appropriate staffing for complex operations.
• Takes and logs calls from stores, responds to emergency situations, call-offs and absences to ensure coverage; ensures alternative schedules are approved prior to implementation to correct shortages.
• Tracks and documents requests for time off including vacation and personal leave requests.
• Verifies payroll reports and corrects discrepancies within the parameters of job responsibilities. Notify management of corrective measures taken regarding discrepancies and/or schedule errors.
• Verifies employee work hours with the payroll department on a routine basis to ensure payroll is disbursed accurately.
• Serves as a liaison with management, supervisors and staff in resolving scheduling issues. Seeks approval of management/supervisor prior to implementing schedule changes that result in cascade effects.
• Coordinates daily schedules and assignments of NEX operations.
• Creates and maintains daily staffing reports which include verifying employees work hours, requested time off, as well as job vacancies.
• Reports inconsistencies, scheduling concerns, and time off requests to management.
• Performs other related duties as assigned.

• A total of 4 years consisting of the following: GENERAL EXPERIENCE – 3 years of experience in administrative, clerical, retail sales, or other related work that provided a background in retail sales floor operations; required accuracy and attention to detail and the ability to apply established procedures for recording and compiling data.
• SUBSTITUTION OF EDUCATION FOR EXPERIENCE – 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor’s degree for 3 years of general experience.
• AND SPECIALIZED EXPERIENCE – 1 year of experience preparing work schedules in a retail store environment involving automated pay, time and attendance systems and MS Office Suite with an emphasis on Excel including pivot tables and creation of complex formulas.