Hawaii-Associate-Sales Development

Job Description

Posted Friday, June 12, 2026 at 10:00 AM

JTB Hawaii Travel, LLC, (JHT) has evolved and expanded its operations, from an on-the-ground travel support services to inbound Japan travelers, to establishing itself as Hawaii's market leader in innovative entertainment and travel services. JTB Hawaii Travel continues to develop and integrate its expertise, experience and synergy in travel planning, destination promotion and event management as it seeks to further solidify its position as a full‑fledged destination management company (DMC).

PRIMARY RESPONSIBILITIES: Under general direction of Assistant Manager, Sales Development department, support management to develop and sell new revenue sources. In addition, product promotional tool (including SNS) in response to requests from major clients of JTB Hawaii Travel, LLC.

Essential Functions

90%

support to develop & sell

• Assist in developing sales strategies and promotional materials to attract new clients.
• Support the team in maintaining strong relationships with existing clients.
• Conduct market research to identify new business opportunities and trends.
• Assist in preparation of presentations, proposals, and reports for client meetings.
• Assist in coordinating sales events, campaigns, and promotional activities.
• Collaborate with cross‑functional teams to ensure alignment with marketing initiatives.
• Provide administrative support as needed, including data entry, file organization, and scheduling.

10%

• Coordinate the maintenance of updated and revised information to be distributed to external sources via JTB Hawaii’s websites and commissioned external websites. Coordinate with other departments to collect, correct, and edit the information, and to translate to Japanese/English context, if necessary; upload the data in a timely manner according to established procedure.
• Collaborate with other divisions/department on events organized by the company (Honolulu Festival, Honolulu Marathon, Goodwill Foundation Golf Tournament, etc.)

Secondary Functions:

• Process charge waiver requests.
• Assist other departments or sections during peak periods, as required.
• Assist in coverage in the absence of department staff.
• Pick up and deliver documents, tour brochures, rack cards, etc.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Currently enrolled in a university studying in degree programs of either Business/Travel Industry Management (TIM), Marketing, Communications, or a related field.
• Possess strong communication and customer service skills.
• Possess excellent organizational skills with attention to detail.
• Japanese language proficiency is preferred, but not required.
• Able to multitask and manage time effectively.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Working Conditions:

Working Hours

• Normal business hours: 8:00 AM to 5:00 PM, Monday through Friday, weekends and holidays, as deemed necessary. Overtime may be required with prior management approval.
• Air‑conditioned office and/or remote workplace.
• May work in large, open room with approximately 50‑60 employees and multiple computer consoles.
• Travel to various locations outside of the office, where weather conditions may vary, but not limited to noise, dust, fumes and vehicle exhaust.

Equipment Used

• In‑house computer system, personal computer, printers, 10‑key calculator, copy machine, facsimile machine, telephone, and other standard office equipment.
• May use company car, if authorized by Corporate Operations, and camera for site inspections.

Physical and Mental Demands

• Constant – pulling/lifting/carrying less than 25 pounds, vision;
• Frequent – pulling/lifting/carrying 25 to more than 50 pounds, sitting, standing, walking, hearing;
• Occasional – pushing, running, stair climbing, bending, overhead reach;

Communication Demands

• Constant – requires talking and written communication to co‑workers, customers and outside trade persons/vendors, talking on the telephone, responding to written or verbal requests of co‑workers and vendors, receiving verbal and written instructions, writing/composing written language, reading, visiting/working at different work sites.
• Not applicable – supervising others, training/giving verbal instructions.

JTB Hawaii Travel, LLC is a drug‑free workplace and an Equal Opportunity Employer.