Human Resources & Office Manager

Description

You're the person who notices when something's off before anyone else does. You remember the details, follow through without being asked, and somehow make the chaos feel manageable.

We are seeking a team player who loves a fun and creative work environment as our HR & Office Manager. The position requires a detail-oriented, efficient, and forward-thinking mindset. The ideal candidate will be responsible for performing various administrative and clerical tasks to support the smooth operation of our office. This role requires excellent organizational skills, the ability to multitask, and a proactive approach to problem‑solving.

The HR & Office Manager will play a vital role in supporting both our Goodmerch Supply and Bikinibird teams and ensuring that our office functions efficiently and effectively.

• Provide administrative support to ensure efficient operation of the office, including managing calendars and scheduling meetings.
• Serve as a primary point of contact for internal and external communications, answering phone calls and responding to emails.
• Organize and maintain electronic and paper files, ensuring that information is easily accessible and up to date.
• Monitor office supplies inventory and coordinate maintenance of office equipment.
• Assist in preparing materials for meetings, including agendas, presentations, and handouts; take notes and distribute minutes.
• Assist team members with travel bookings and partner relationships.
• Coordinate relationships with office vendors, service providers, and contractors, tracking renewals and service requests.
• Coordinate office facilities needs, including maintenance, repairs, safety requirements, and workspace organization.
• Maintain office systems and software subscriptions, user access, and operational procedures.
• Liaise between employees and IT vendors or support providers for equipment setup and troubleshooting.
• Anticipate potential problems, take proactive measures, and troubleshoot issues as they arise.

• Coordinate recruiting activities, including interview scheduling, candidate communications, and applicant tracking.
• Support department managers in onboarding new employees and setting up computer equipment and supplies.
• Train new hires on general setup items such as Keeper, File Storage, and Asana.
• Coordinate offboarding of employees, ensuring all team members complete necessary steps.
• Foster and engage employees in company culture events.
• Provide HR compliance support to management.
• Support the HR team with job postings.
• Manage training materials and ensure they are uploaded to the portal.
• Review and approve time cards prior to payroll.
• Process payroll as requested.
• Collect OFS invoices for review/approval and process payments bi‑weekly.
• Work with management to understand payroll compliance and ensure company compliance.
• Coordinate employee performance review processes, including scheduling reviews, tracking completion, and maintaining documentation.
• Maintain HR systems and employee records, ensuring data accuracy.
• Assist with employee benefits administration, enrollment changes, and communications with benefit providers.
• Maintain HR and company compliance calendars to ensure timely completion of filings, training, reviews, and reporting deadlines.
• Maintain personnel files and employment‑related documentation in accordance with company policies.
• Coordinate internal committees, employee engagement groups, and company initiatives as assigned.
• Perform other HR tasks as requested.

• Support the Store Operations Team by managing tasks related to everyday functionality, including:
  • Ring Camera setup and access
  • Store Music accounts
  • Store iPads/phones
  • Supply orders
• Manage training materials and ensure they are properly uploaded to the portal.
• Support store events as needed, including ordering food or assisting with setup.
• Perform other duties and responsibilities as assigned by management to support the overall objectives of the organization.

• High school diploma or equivalent.
• Proven experience in an administrative role or similar position.
• Proficiency in Microsoft Office Suite (Word, Excel,…