Administrative & Dispatch Coordinator + Family Medical And Dental

ADMINISTRATIVE & DISPATCH COORDINATOR $25/HR + FAMILY MEDICAL AND DENTAL Administrative & Dispatch Coordinator
- Infrastructure, Demolition, Excavation & Tree Services

HTM Contractors, Inc. is a leader in the residential and commercial market in Honolulu, Hawaii. We are a diversified service contractor specializing in infrastructure, demolition, excavation, tree service, junk removal, roll‑off dumpster rental, environmental cleaning, and street sweeping. Our team members take great pride in the work we do.

We work in an exciting, high‑performance culture and love bringing awesome people to our team!

• Full‑Time Position
• Monday
  - Friday, 7:00AM - 4:00PM (one hour unpaid lunch)
• Weekly Pay
• Medical and Dental Insurance – 100% Company Paid (Employee + Family – additional plans available at an additional cost) Begins after 4 weeks averaging 20+ hours/week
• Holiday Pay – 10 Holidays Per Year
• Birthday Pay (after 1 year)
• Life Insurance: $10,000 Company Paid
• Met Life
• Profit Sharing
• 401K Retirement Plan – Company Match up to 4% (after 1 year)

• Humble – We learn, not brag
• Teamwork – We've got each other's backs
• Accountability – We own what we say and do
• Solution‑Driven – We fix problems, not complain about them
• GWC – We hire people who get it, want it, and have the capacity to do it

• Answer and route incoming phone calls
• Respond to customer calls, emails, texts, and inquiries promptly
• Maintain positive customer relationships throughout the project lifecycle
• Document customer communication in Service Fusion and Hub Spot
• Enter and manage leads in Hub Spot CRM
• Schedule Infrastructure, Demolition, Excavation, and Tree Service projects
• Coordinate crews, equipment, subcontractors, and project resources
• Schedule site visits, utility locates, and project start dates
• Maintain accurate schedules and project calendars
• Create customers, jobs, work orders, and update records in Service Fusion
• Generate invoices and assist with project closeout documentation
• Track change orders and additional work
• Process permits, certificates of insurance, and project documentation
• Maintain customer and project files
• Prepare reports and provide administrative support to management
• Cross‑train and assist other office personnel as needed

• Experience in administrative, dispatch, or project coordination roles preferred
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Detail-oriented with strong problem‑solving skills
• Ability to work in a fast-paced environment
• Proficient with Microsoft Office and Google Workspace
• Experience with CRM software and scheduling systems preferred
• Ability to work independently and as part of a team
• Professionalism, discretion, and accountability required
• Adaptable and willing to support multiple divisions

HTM Contractors, Inc.
130 Ohe St., Honolulu, HI 96813
Monday-Friday 7:00AM to 4:00PM