Assistant Director of Residence & Housin

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Management

4 days ago Requisition

Salary Range: $50,000.00 To $55,000.00 Annually

CHAMINADE UNIVERSITY OF HONOLULU

MISSION STATEMENT

Chaminade University offers its students an education in a collaborative learning environment that prepares them for life, service and successful careers. Guided by its Catholic, Marianist and liberal arts educational traditions, Chaminade encourages the development of moral character, personal competencies, and a commitment to build a just and peaceful society. The University offers both the civic and church communities of the Pacific region its academic and intellectual resources in the pursuit of common aims.

Title:

Assistant Director of Residence Life & Housing

Department:
Residence Life & Housing

Exempt

Full Time

EAM ________(HR to fill out)

The role of the Assistant Director of Residence Life & Housing has significant responsibility for being the departmental lead for overall operations and residence hall facility management; adding to a robust living experience through use of marketing, technology, amenities, and assessments; and administering a centralized summer housing/conference services process for community as well as guests of Chaminade University. The Assistant Director works cooperatively with all Residence Life & Housing staff in support and implementation of the University mission and actively collaborates with a variety of campus partners to achieve common goals towards the enrollment and retention of students.

Direct Report to:
Director of Residence Life & Housing

Housing Operations & Administrative Management

• Serve as primary administrator of housing assignments, occupancy management, and related databases (eRezLife, Colleague, etc.).
• Manage housing applications, deposits, assignments, roommate pairings, meal plans, parking assignments, room changes, and occupancy records for all university academic terms.
• Maintain housing records, emergency contact information, housing agreements, rosters, room lists, and approved accommodations.
• Coordinate residence hall openings, closings, inspections, inventory processes, damage billing, and key management.
• Generate reports, occupancy projections, and financial analyses.
• Coordinate with the Business Office, IT, Facilities, Dining Services, and other campus partners to support housing operations.
• Assist with budget management, departmental assessment, surveys, and reporting.
• Oversee summer housing and conference housing operations, including scheduling, billing, and staffing.
• Provide operational support to front desk staff, including participation in office opening and closing responsibilities.

Student Support, Community Development & Resident Engagement

• Communicate with students in a timely manner regarding housing applications, assignments, room changes, and residential policies.
• Respond to inquiries from students, families, faculty, staff, and administrators.
• Provide student support, mediate conflicts, and make appropriate referrals for personal, behavioral, and wellness concerns.
• Serve as advisor to the Residence Hall Association and promote student involvement.
• Send regular communications to residents, as needed, and solicit resident feedback.
• Assist with efforts to maximize occupancy in the residence halls by coordinating marketing efforts, monitoring the application and assignments process, and providing quality services and operations to students that enhance the residential experience.
• Support the department's mission, values, and community-building efforts, with emphasis on the departmental motto – “Aloha Lives Here