Associate II or III - Underwriting - Auxiliary

Join our purpose-driven team and make a difference in people’s lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively.

We pride ourselves on our inclusive company culture and core values:
Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.

* This position is located on the island of Oahu and candidates must work in the state of Hawaii upon hire*

• Provides clerical support to various departments in processing of Submissions, Renewals, and Agent of Record (AORs)
• Review Submission for clearance and update Salesforce.
• Review and clear AORs requests and handle them according to Standard Operating Procedures
• Premium Audit:
  Print, assembly, update system and distribution.
• Review renewal instructions and distribute accordingly
• Typing, printing, updating various Policy documents as requested by the Underwriters, Commercial Operations or Agencies
• Scanning hard copy documents to appropriate files
• Other tasks as assigned by Supervisor

• High School diploma or equivalent
• Basic proficiency in Microsoft Office Programs (Word, Excel, and Outlook)
• Keyboard 35+ WPM
• Ability to prioritize work and multitask to meet deadlines
• Excellent verbal and written communication skills
• Team player with a positive attitude
• Ability to collaborate with others across departments
• High attention to detail

Associate II (along with the above qualifications):

Associate III (along with the above qualifications):

• 2+ years general office experience

• 1 to 2 years of P&C insurance experience

• Occasional overtime may be required
• $36,000 to 48,500 annually

We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation/floating holiday/sick/observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.