Data Entry Associate

Full job description Yardi is currently seeking a detail‑oriented Data Entry Associate to join our Resident Shield team, where you’ll play a pivotal role in managing third‑party insurance policies. Your responsibilities will include meticulously entering and updating tenant policy information, utilizing various platforms such as email, OCR software, and phone systems to ensure accuracy and efficiency. With alternating shifts between handling physical and digital documents, you’ll contribute to seamless operations and provide crucial support in resolving policy issues for our tenants.

• Open third‑party insurance policy documents delivered via regular mail utilizing the electronic letter opener.
• Utilize the high‑speed scanner to scan documents.
• Assist with monitoring the program’s email inbox and digitally scanning documents.
• Utilize Optical Character Recognition (OCR) for electronic data entry and routing of third‑party policy information.
• Verify accuracy of text recognized and assigned via OCR, monitor document error queue, and manually enter data to correct input errors.
• Answer incoming phone calls and assist tenants with questions regarding automatically assigned renter’s insurance, and research and verify issues.
• Participate in regular team meetings; follow established policies and procedures.
• Develop knowledge of Resident Shield’s third‑party insurance management program.

• High school diploma or GED.
• One (1) year of clerical, office‑related experience.
• Prior experience entering alphanumeric data into an enterprise system.
• Typing and ten‑key proficiency.
• Strong attention to detail and ability to accurately enter data.
• Computer proficiency and the ability to shift between multiple open browsers.
• Ability to follow specific processes and adhere to compliance guidelines.
• Familiarity with MS Office Suite, Word, and Outlook.
• Communication and phone skills.
• Ability to assist and coordinate tasks with others.
• Team‑oriented with a desire for quality work.

• Prior experience working with insurance documents.

We prioritize your well‑being with comprehensive benefits, including 100% paid employee medical premiums, a company profit‑sharing plan, and flexible work arrangements.

Location:

Irving, TX

Business Unit:
Insurance Division

Department:
Client Services

Employment Type:

Full‑Time Employee

EOE/Race/Gender/Disability/Vets