Office Support Lead with Security Clearance

Job Description:

The Office Support Lead is responsible for overseeing the day-to-day administrative operations of the office, ensuring a smooth, efficient, and professional environment. This role will support the SSN Sustainment team through managing office resources, facilities management, coordinating administrative staff, and supporting organizational processes to maintain productivity and compliance. The Office Support Lead will be required to liaise with internal and external stakeholders, including ASC senior management and customer representative and requires a collaborative individual who enjoys challenging work in a fast-paced environment with high attention to detail.

The Office Support Lead plays a critical role in supporting the in-country leadership team and broader ASC USA workforce through the coordination of business operations, executive support, communications, employee engagement, events, governance and office administration activities. The role acts as a central point of coordination across ASC USA and ASC Australia, ensuring effective business rhythms, operational planning, information flow, compliance and workforce support.

The position requires a highly organised, proactive and relationship-focused professional capable of managing multiple priorities in a dynamic and growing international environment. The Office Support Lead operates in a dynamic and evolving environment requiring exceptional organisational skills, sound judgement, initiative and the ability to manage multiple competing priorities simultaneously. The role provides critical operational, administrative and coordination support to the ASC USA business and CLO Leadership Team, ensuring the effective delivery of business operations, workforce administration, communications, employee engagement activities, governance processes and office management functions.

The position requires extensive collaboration with internal and external stakeholders across ASC USA, ASC Australia, customers, suppliers and service providers. The Office Support Lead acts as a central point of coordination for leadership support, workforce administration, procurement activities, business communications, events and operational planning, requiring strong relationship management, discretion and communication skills. ESSENTIAL SKILLS AND EXPERIENCE
• Proven experience in office management or administrative leadership
• Strong organisational and time management skills
• Proficiency in Microsoft Office Suite and office systems
• Excellent communication and interpersonal skills Proven experience in vendor management
• Proven experience adhering to budgets REQUIRED BEHAVIOURAL

COMPETENCIES:

• Attention to detail
• Ability to manage competing priorities
• Professionalism and discretion
• Customer service and strong communication
• Ability to lead a small team MAJOR AREAS OF ACCOUNTABILITY % WEIGHTING WHAT NEEDS TO BE DELIVERED WHAT DOES SUCCESS LOOK LIKE AND HOW SUCCESS IS MEASURED Leadership & Executive Support 25%
• Provide proactive administrative and operational support to the CLO Leadership Team.
• Coordinate leadership calendars, business rhythms and recurring governance forums, including weekly, monthly and quarterly meetings.
• Prepare and coordinate agendas, presentations, briefing materials, meeting minutes and action registers.
• Coordinate domestic and international travel, accommodation, visitor programs and associated logistics.
• Support the preparation of leadership reports, presentations, communications and briefing papers.
• Act as a key liaison between ASC USA and ASC Australia, facilitating effective communication, coordination and information flow.
• Monitor and follow up leadership actions, ensuring commitments are tracked and progressed within agreed time frames.
• Maintain confidentiality and professionalism when dealing with sensitive information and stakeholder interactions.
• Leadership team receives timely, accurate and professional administrative and operational support.
• Governance meetings are well coordinated, with agendas, papers and actions delivered on schedule.
• Action items are effectively tracked and…