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Client Service Administrator

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: First Hawaiian Bank
Full Time position
Listed on 2026-09-22
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
  • Business
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

Job Description

First Hawaiian Bank is seeking an administrative and operational Client Service Administrator to join our Trust Retirement Benefits Department. The Clients Service Administrator provides proactive administrative and operational support to front-line officers and clients, ensuring seamless service delivery. They manage service requests, monitor transaction accuracy, and assist with annual reviews, client onboarding, and account closings. They will make sure to handle daily securities processing with accuracy and efficiency while identifying opportunities for process improvements and streamlining workflows to enhance overall operational effectiveness.

Compensation

The salary range for this role is $55,000-$65,000/year; commensurate with experience.

Responsibilities

The Clients Service Administrator provides proactive administrative and operational support to front-line officers and clients, ensuring seamless service delivery. They manage service requests, monitor transaction accuracy, and assist with annual reviews, client onboarding, and account closings. They will make sure to handle daily securities processing with accuracy and efficiency while identifying opportunities for process improvements and streamlining workflows to enhance overall operational effectiveness.

Qualifications
  • Bachelor’s degree in business-related field or equivalent experience.
  • Knowledge or experience in ERISA industry
  • Three (3) years of experience in the financial industry (wealth management, trust, banking, brokerage house) with a minimum of two (2) years of experience maintaining client relationships.
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