Marketing & Office Operations Coordinator Job Honolulu area,Hawaii USA,Administrative/Clerical

About ZMANA

ZMANA is a fast-growing smart technology company based in Kaka‘ako. We design and install intelligent security, video, access control, and automation systems for residential and commercial clients across O‘ahu.

We are a small, ambitious team where everyone contributes. Things move quickly, priorities evolve, and great ideas are encouraged. We are looking for someone who brings positive energy, takes initiative, and is genuinely excited to learn, grow, and help build the company.

About the Role

The Marketing & Office Operations Coordinator will help keep our office organized, support our customers and field technicians, and strengthen ZMANA’s marketing and social media presence.

This is not a sit-and-wait role. We need someone who notices what needs to be done, takes ownership, and follows through without requiring constant direction. The right person will be upbeat, resourceful, comfortable wearing multiple hats, and excited about making a visible impact.

No two days will look exactly the same. One day you may be coordinating technician schedules and helping a customer; the next, you may be creating a social media post, organizing project documents, or assisting leadership with an important initiative.

What You’ll DoMarketing and Social Media

Help plan, create, and publish content for ZMANA’s social media channels

Capture and organize photos and videos from installations, team activities, and company events

Create simple, professional graphics and posts using tools such as Canva

Help promote company services, projects, customer success stories, and community involvement

Monitor social media activity and help respond to comments and messages

Assist with email campaigns, promotional materials, and other marketing initiatives

Help maintain a consistent, professional, and engaging ZMANA brand

Look for creative ways to increase awareness, engagement, reviews, and customer interest

Customer and Office Support

Serve as a friendly and professional first point of contact for customers by phone and email

Confirm upcoming appointments and help prepare the next day’s technician schedule

Communicate scheduling information and updates to customers and team members

Organize digital files, paperwork, installation folders, and company records

Maintain office and cleaning supplies and reorder items as needed

Assist with vendor coordination, documentation, and general office operations

Schedule company vehicle safety checks and maintenance appointments

Business and Administrative Operations

Track utilities, licenses, billing information, and other business records

Assist with administrative workflows using Quick Books Online, Salesforce, and Google Workspace

Process RMAs and create customer accounts for new installations

Create and maintain internal folders, project documentation, and installation records

Support select affiliated businesses and leadership initiatives

Assist company leadership with high-priority projects and changing operational needs

Identify opportunities to improve organization, communication, and office processes

Who We’re Looking For

You may be a strong fit if you:

Bring a positive attitude and good energy to work

Take initiative instead of waiting to be told every next step

Are dependable, accountable, and committed to following through

Enjoy learning new tools, systems, and responsibilities

Communicate clearly and professionally with customers and coworkers

Are organized and able to manage several priorities at once

Stay calm, flexible, and solutions-focused when plans change

Are comfortable sharing ideas and finding better ways to get things done

Enjoy working as part of a close-knit, growing team

Want an opportunity to contribute and grow—not simply collect a paycheck

Preferred Skills and Experience

Two…