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Reporting Analyst, Command Center

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: HMSA
Full Time position
Listed on 2026-02-06
Job specializations:
  • Business
    Data Analyst, Business Analyst, Business Development
Job Description & How to Apply Below
Position: Performance Reporting Analyst, Command Center

Responsibilities

  • Data Analysis and Reporting
    • Conduct high quality, objective analysis to support performance optimization and strategic initiatives.
    • Collect, interpret, and evaluate Key Performance Indicators (KPIs) and related information to identify trends, issues, root causes, and potential problems while proactively recommending solutions that support performance optimization including process improvement.
    • Design and build reports, dashboards and visualizations that effectively communicate insights to stakeholders.
    • Present findings with clear, actionable recommendations to drive performance improvement.
    • Collaborate with cross-functional teams to support the execution and monitoring of recommended solutions.
  • Support ongoing operational and ad‑hoc reporting needs, by extracting and analyzing data to support government compliance, business reporting needs, and operational decision‑making, etc.
  • Helps to lead and contributes to strategic design, implementation, and management of roadmaps, strategic frameworks, and other continuous improvement initiatives within operations.
    • Partners with key stakeholders to identify opportunities, co‑design solutions and implement continuous improvement initiatives with guidance from executive sponsors, subject matter experts, and cross‑functional teams.
    • Collaborates with the IT and Corporate Analytics teams to define and develop business requirements for report optimization and enhancements.
  • Cross‑Functional Integration and Communication:
    • Work directly with cross‑departmental team members to complete tasks, facilitate communication, and provide status updates.
    • Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
    • Appropriately identify communication needs and timelines; communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
    • Represent the Command Center department to internal and external partners when appropriate.
  • Other duties.
    • On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of one's own job duties as well as assisting other in accomplishing theirs.
    • Assist with vendor management and evaluation.
    • Perform all other miscellaneous responsibilities and duties as assigned or directed.
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