Product Support Advisor - Dairy, Beverage & Non Foods

JOB SUMMARY

Support the department to achieve company goals, including high‑end customer order fulfillment, inventory management to the lowest possible DSO, and implementation of corporate category strategies and initiatives within the operation company (OpCo). Supports OpCo sales staff with product assortment updates, informational inquiries, and delivery of product cutting and training sessions. Drives category initiatives and assortment in harmony with corporate requirements, executes recommended assortment changes, and supports positive local supplier relationships.

• Execute Category Management and other initiatives within assigned categories
• Responsible for category success and overall support of corporate core suppliers
• Communicate with planners, suppliers, brokers, sales team, and customer service
• Manage and promote local assortment within assigned categories to achieve company goals
• Manage local supplier and broker relationships
• Provide input, support, and guidance to the operation company (OpCo) Sales Specialist
• Facilitate corporate assortment training at the operation company (OpCo) as required
• Conduct local supplier reviews and negotiations using corporate best business practices
• Negotiate and secure supplier‑funded customer deviation pricing
• Facilitate negotiations and management of local earned‑income programs
• Manage and review company earned‑income components
• Work with supplier category captains or advisors for focus categories as required
• Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
• Drive results on focus categories and support promotional activities and selling events
• Serve as the direct line of contact for local sales and assist sales on all issues
• Handle new item and vendor creation
• Drive increased Sysco Brand sales
• Manage category equities and market pricing to support pricing integrity in conjunction with revenue management team
• Collaborate and review sales and GP results of market cost‑price changes with revenue management team
• Provide market commodity and industry news and updates to the sales organization

• Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to perform essential job functions

• 3+ years of experience
• Experience working within a retail, wholesale, or distribution environment

• Ability to manage conflict and reach quick resolution with facts and dialogue
• Ability to multitask in a fast‑paced environment
• Ability to drive positive merchandising change
• Ability to work with all levels of the organization and collaborate with dotted‑line reporting
• Ability to collaborate and facilitate timely communication
• Ability to work cross‑functionally
• Proactive attitude to highlight and address issues as they arise
• Strong written and verbal communication skills
• Strong organizational and planning skills
• Ability to execute all merchandising standard processes
• Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
• Strong Excel skills

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
• Travel 5%

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.