Sr. Operations Manager; Supply Chain​/Logistics

Position Summary

Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. This position may be specific to one customer or group of customers with similar needs.

• Ensure that all supervisors understand how their work relates to the customers' business objectives.
• Interview and hire all associates up to supervisor level.
• Conduct exit interviews as needed.
• Build engagement by expressing pride in the group where goals are met and recognize and reward associates for their achievements.
• Develop direct reports through training and succession planning.

• Interact daily with the local customer to understand existing and emerging needs.
• Utilize the team to identify operational improvements such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy, and warehouse operations.
• Collaborate with other Penske sites to share best practices and leverage resources and assets.

• Develop and execute the annual financial and operating plan.
• Manage the operation with integrity to meet or exceed business plan targets.
• Identify issues with operating metrics and P&L and respond accordingly.
• Ensure customer billings, associate payroll, payables, and intercompany charges are prepared accurately and reflected in the P&L.

• Monitor and improve accident frequency.
• Ensure each associate understands their individual and group responsibilities for a safe workplace.
• Proactively identify and correct unsafe conditions, work processes, and behaviors.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.

• Execute a process to track and record value delivered to the customer.
• Identify and seize profitable business opportunities.
• Utilize metrics to monitor and maximize customer efficiencies and achieve cost savings.

• Monitor and improve fleet/equipment utilization and fuel efficiency.
• Contribute to equipment specification at start-up and renewal.
• Build a strong working relationship with the local PTL district and other equipment vendors.

• Other projects and tasks as assigned by supervisor.

• 5+ years of related logistics and supply chain experience required.
• At least 3 years of managerial or supervisory experience required.
• High school degree or equivalent preferred.
• Bachelor's degree in business or supply chain management preferred.
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, and PowerPoint required.
• Strong written and oral communication and organizational skills required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and to work at the required location, complete Penske employment application, submit to a background investigation and drug screening.

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to read, communicate verbally or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit; frequently required to use hands to touch, handle, and feel, and to reach with hands and arms; occasionally lift and/or move up to 25 lbs (12 kg). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Penske is an Equal Opportunity Employer.