Retail Processing Associate

Job Overview

Position may be filled at 4J or 4I based on candidate's experience.

Location:

12850 W Gran Bay Pkwy, FL and 2911 Lake Vista Drive, TX. Full time; remote work is not available.

• Complete discounting and other contract funding/booking related activities.
• Attain maximum production while complying with company policies and procedures.
• Maintain industry‑best dealer service and processing turnaround times.
• Timely review and audit new contracts for compliance with pricing, policy guidelines and state‑specific requirements.
• Work in a high‑volume environment while meeting cycle‑time and accuracy requirements.
• Maintain high levels of accuracy and attention to detail; identify any fraud or potentially fraudulent information.
• Collaborate with dealers, sales, and underwriting teams to resolve questions or deficiencies regarding contract packages.
• Support various business and/or department‑level projects.

• Entry level (no experience required).
• Prior experience in financial services or a similar industry preferred.
• Bachelor’s degree in business or a related field may be used as a proxy for the experience.
• Perform high‑level, technically based processing activities and/or supporting tasks.
• Intermediate knowledge of Microsoft Office programs.
• Intermediate written and oral communication skills.
• Willingness to work flexible hours, including weekends.
• Consistently meet established productivity and turnaround‑time goals.

• Paid holidays (11 days), paid time off (20 days), and 8 hours of volunteer time off per year.
• 401(k) retirement savings plan with matching and company contributions, student loan pay‑downs, 529 educational savings assistance, tuition reimbursement, employee stock purchase plan, and financial coaching.
• Health and wellness benefits: medical, dental, vision, life insurance (employee, spouse, child), short‑ and long‑term disability, Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a holistic well‑being program.
• Family‑friendly benefits: adoption, surrogacy and fertility assistance, paid parental and caregiver leave, dependent day‑care FSA with backup child and adult/elder care days, and childcare discounts.
• Work‑life integration perks: employee assistance program, subsidized or discounted Weight Watchers® program, and various employee discount programs.
• Other compensation: possible travel allowances, relocation assistance, signing bonus, and/or equity, depending on the role for which you are considered.