Business Analyst

Business Analyst – Customer Service Professional

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Business Analyst. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business.

• Engage alongside business stakeholders in the evaluation of Wesco’s current systems and processes as an advocate for change that ensures delivery of established outcomes, best practice, and continued efficiencies.
• Build and maintain effective working relationships with key stakeholders by organizing and coordinating resources through assigned project life cycles from conception through successful implementation.
• Understand how stakeholders are impacted by proposed changes and assist in bridging the knowledge gap between business needs and viable technological solutions.
• Elicit and confirm information about the current state, define the necessary future conditions, and synthesize relevant information into requirements and solution designs.
• Assist other team members by producing visual workflow diagrams, user stories, requirement documents, and solution designs to clearly define changes needed within the organization.
• Work cohesively with teams to plan and execute a complete project lifecycle, resulting in the delivery of reliable, value-adding work products that meet the business needs.

• Courage: Take ownership for issues and problems.
• Collaboration: Share knowledge and experience with others.
• Commitment: Focus on ensuring internal and external customer expectations are met in a timely way.

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first‑class brand‑new environment and the opportunity to become part of our Incora Story.
• Employee incentive programs – every employee is eligible.
• 8 paid holidays with 2 additional floating holidays for all full‑time employees.
• Full-Time Non‑Exempt employees receive up to 80 hours of vacation per year, increasing with length of service, plus a separate amount of sick time.
• Full-Time Exempt employees participate in Incora’s Flex Time policy and receive 80 hours of exempt sick time.
• Family‑friendly policies such as 2 weeks paid parental leave.
• Generous discount portal available exclusively to Incora employees via Perkspot.
• Employer‑paid group life insurance at 1× salary, STD, and LTD.
• Three (four for California) different health plans with competitive premiums for all full‑time permanent employees.
• 401(k) plan with company match.
• Career development support to help your career take off and become part of the Incora Story.

We are looking for candidates who have a strong background in business analysis, change management, and experience working with cross‑functional teams in a supply chain or aerospace environment. Demonstrated ability to produce clear documentation and visual designs, and a passion for exceeding customer expectations.

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation. Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission‑critical solutions that improve our world.