Change Manager, Business

Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawaii’s Best Places to Work. At PGL, we help individuals and businesses secure their futures through life insurance and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.

Change Manager at Pacific Guardian Life collaborates directly with all levels of leadership and key partners to ensure consistent change management practices are adopted and maintained. This position is responsible for establishing and updating tools and templates while actively coaching employees on change management best practices. This role is a strategic thought partner and change expert that supports activities, projects and initiatives across the enterprise.

• Establish and apply a practical, scalable change management approach suited to a small and growing organization.
• Partner with leaders and employees to clarify the purpose and desired outcomes of each change, identify affected stakeholders, assess impacts and readiness, develop communication and learning plans, address resistance and track adoption.
• Create straightforward tools, templates and processes that can be reused across initiatives while adapting the level of support to the size and complexity of each change.
• Build internal change capability by coaching leaders and employees and delivering training as needed.
• Establish and continuously improve the company’s change management practice as its first dedicated Change Manager.
• Develop practical, scalable tools, templates and guidance that leaders and employees can use across initiatives.
• Introduce consistent change management practices, share examples and lessons learned and build organizational capability through coaching and knowledge sharing.
• Maintain current change management expertise through relevant learning events, workshops, research, professional publications and practitioner networks.
• Build collaborative relationships across functions to define clear, practical roles for supporting change across the company.
• Develop an understanding of the company’s strategy, operations, core processes and systems to tailor change support to business needs.
• Introduce leaders and project teams to change management practices, helps clarify responsibilities and provides hands-on guidance as the organization builds its change capability.
• Serve as a trusted thought partner to leaders by offering practical advice, coaching and tools that help employees understand, adopt and sustain change.
• Perform other duties as assigned.

• Bachelor’s degree (BA or BS) in Organizational Development, Organizational Behavior, Industrial/Organizational Psychology, Business Administration, or other business-related degree preferred. Substitute of 4+ additional year of directly applicable experience accepted.
• Six (6)+ years of experience in lifecycle change management supporting large scale organizational changes, supporting geographically dispersed change initiatives in process, technology, culture and organizational structure changes.
• CCMP (Certified Change Management Professional) preferred.
• Strong people and communication skills, with the ability to analyze change-related challenges and solve problems in a practical way with respect to organizational change.
• Demonstrated ability to establish and maintain credibility and strong rapport with leaders and key partners.
• Proven ability to influence others and move toward a common vision or goal and able to work in ambiguous situations with a strong focus on creating and growing relationships across the enterprise.
• Experience working in a matrixed work environment.

• Work for a well-established and respected local company
• Be part of a collaborative and supportive team environment
• Opportunities for professional development and career growth
• Contribute to a company focused on protecting Hawai‘i’s families and businesses

We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.

Salary: $108,500 - $129,000

Job Type: Full-time

We offer competitive compensation and benefits packages.

No relocation assistance provided.

This organization participates in E-Verify.